Bright House Networks - Legacy → Ceton Infinitv4 - Waiting for CP auth - HELP - Winter Haven

In Winter Haven FL -
Just had a tech out this evening to set up the cablecard and TA. I can get everything to work and I have signal, but it's telling me I have no subscription for the higher channels, and the CC is waiting for CP Auth.
Online techs scheduled a truck roll on Thursday with a new card. Would like to try and resolve again... I think they missed something

So what channels are you actually getting right now?

Also PM me the telephone number on your account and I will take a quick look.

I can get basic cable.... kind of... more like local channels.. I can get 8,10,13 etc... and 1008,1010,1013, but not 1105,1252,1253,1254 kind of stuff...
I can only get the ABC's NBCs FOX, CBS' WEDU
everything else says subscription required
Online tech's said they think its the card... I think it's not paired properly

Alright Woodsy I have sent off for this to be picked up tomorrow for you. Sorry we couldn't make it happen tonight...these can be tricky.