Reviews:
 ·VOIPo
·Vonage
| VONAGE is hands-down the WORSE VoIP company of all time Events and TIMELINE
2003 became a VoIP customer; entered into Vonage's beta program; was DISASTROUS! Jumped out and went with AT&T CallVantage. The BEST VoIP service... ever!
Left AT&T CallVantage service because they didn't allow their boxes to be used internationally; wept when I had to leave that premiere quality service (technically) they were AWESOME.
Went to VYL Media... very poor technology and a HORRIFIC Owner name Denis Smith. Signed up with them in December of 2006 and left them in March/April 2009. Too many technical inefficiencies and the Owner Denis made it WORSE!
2009 back to VONAGE because of all the promotions and thinking they must have improved; they did NOT ... WORSE!
1.) Call-Waiting does not work
2.) They route calls to the wrong phone numbers
3.) They remove benefits... i.e., countries from your plan and you only realize that they have done so when you see the bill and countries that were suppose to be included in the monthly are not!
4.) There device box for connecting to the Internet is plagued with problems; oh God what NIGHTMARE
5.) They refuse to give refunds or lower the rate for their technically treacherous service.
6.) They charge anywhere from $18 -$25.00 in taxes and surcharges.
7.) They by their own incompetency practically impede your ability to leave their company because they FORCE you to sign their crummy contract and then disconnect prematurely before you have a chance to secure your phone numbers with another provider!
NO, for God sake do NOT use this company! It is the company from HELL! Oh man it has been the HORROR SHOW! Do NOT put you through the DEMISE I went through with this LOSER for the PATHETIC 'so-call' VoIP Provide called VONAGE! You do NOT need all these problems; NO you do NOT! |
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| 15 years and nary a problem. Must be a CA problem. |
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Reviews:
 ·Speed of Light B..
| reply to AbleinTruth
5 years, no problems / great service.
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Phenom II x4 965 / 8GB RAM , AT&T Uverse (24/3)(Home), Speed of Light Broadband (WISP-10/2)(Work) , Network= (2) Win 7, (7) WinXP(SP3), Netgear Routers Home & Work, Firefox 8.0 / 9.0b, Thunderbird 8.0
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| reply to AbleinTruth
9 years.... not one problem ever. Vonage is the BEST!!! Sounds like you are causing your own problems.
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1/20/09 = The final day of our Retarded Cowboy President! |
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 dellsweigExtreme AerobaticsPremium,MVM
join:2003-12-10
Campbell Hall, NY
kudos:1
·Vonage
1 edit | said by mahermusic:9 years.... not one problem ever. Vonage is the BEST!!! Sounds like you are causing your own problems.
I completly agree with this assesment - 9 years here and could not be happier....
As with any technology, its best to understand how it works so you can work with the non-vonage pieces of the puzzle (your own home network, ISP) to make it work the way it is designed.
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Nothin' left to do but smile smile smile  |
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| reply to AbleinTruth
Hmmm... I'm right down the street and I've had service for 8 years. Only had 2 or 3 issues that were quickly resolved.
Sorry to hear of your experience. |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| reply to AbleinTruth
Re: VONAGE rant I'm NOT known here as a Vonage fan, but I agree with the others, sounds like there is a good chance your difficulties lay elsewhere.
As for "losing your number", it is standard practice (even specifically advised by the FCC) to let your NEW company handle the number porting. You don't talk to the old company until the port is done. Even if it is "lost" it should be retrievable for several days, perhaps even 30 days.
As for taxes and fees, it is what it is. If you want less expensive providers, they are available (such as VOIPo).
The fact that you would pick "VYL Media" tells me that you are NOT a good researcher. In the main VoIP forum on this website, that company is NEVER mentioned. The name alone---Voip Your Life---is fatally cute!
»VOIP Tech Chat
And it NEVER shows up on review lists (except "reviews" on paid websites).
»/gbu |
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 N9MDPremium
join:2005-10-08
Boca Raton, FL
kudos:5
·VOIPo
·voip.ms
·Callcentric
·PHONE POWER
| reply to AbleinTruth
Re: VONAGE is hands-down the WORSE VoIP company of all time said by AbleinTruth:... VYL Media... very poor technology and a HORRIFIC Owner name Denis Smith. Signed up with them in December of 2006 and left them in March/April 2009. Too many technical inefficiencies and the Owner Denis made it WORSE! Actually, the blame for "technical inefficiencies" experienced with VYL back in 2006 (up through the present) could not fall on Dennis Smith. He was simply a reseller for RNK Telecom's VoIP product.
»www.1-voip.com/news_rnk-telecom-···ment.php
All technical support and problem solving was the responsibility of RNK! |
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 newviewEx .. Ex .. ExactlyPremium
join:2001-10-01
Parsonsburg, MD
kudos:1 | reply to AbleinTruth
By far the worst problem I have with Vonage is their lack of a CALL BLOCKING feature. |
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| reply to AbleinTruth
Close to a year with Vonage here and haven't had single hiccup at all, even when I changed my plan online form the World Plan to the 750 minute US/Canada plan. Month after I made the switch, it showed up on my dashboard and has been flawless still.
About the only complaint I could have is that you can't disable the firewall on the adapter they sent me, the VDV-22.
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The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ |
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garys_2kPremium
join:2004-05-07
Farmington, MI | reply to AbleinTruth
I had them for about five years with the very occasional problem, nothing at all serious (rare cases of echo, one time no audio on an incoming call). Not bad for years of service. I jumped only because of cost, the service was fine. |
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 ilikemeI live in a van down by the river.Premium
join:2002-08-27
Denton, TX
kudos:1
 ·Verizon FiOS
 ·AT&T Southwest
| reply to newview
said by newview:By far the worst problem I have with Vonage is their lack of a CALL BLOCKING feature.
Same here. |
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Reviews:
·VOIPo
·Vonage
| reply to AbleinTruth
Fake postings? Re: VONAGE is hands-down the WORSE VoIP company. CLEARLY Vonage is paying some SEO company or some Online marketing company to post! Yes, this is a fact; many, many, many companies are now paying Online Marketers to POST positive REVIEWS on their behalf even when they are NOT earned! It is PATHETIC and DESPICABLE when a company has to pay a service to post good reviews because that company is incapable of receiving quality reviews on its own merits. VONAGE clearly does NOT have any! For example, one BOGUS poster posted, "had services for 15 yrs and never a problem." Vonage was NOT around 15 years ago... what does that tell one about this GARBAGE company Vonage??? I rest my case! |
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| Re: Fake postings? Re: VONAGE is hands-down the WORSE VoIP compa I can tell you that my review/post IS REAL!! Vonage has been great for me! |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| reply to AbleinTruth
said by AbleinTruth:CLEARLY Vonage is paying some SEO company or some Online marketing company to post! Yes, this is a fact; many, many, many companies are now paying Online Marketers to POST positive REVIEWS on their behalf even when they are NOT earned!
Probably some other companies are paying for negative reviews, too. Works both ways.
BTW, I have about 15,000 posts on this DSLR website, the large majority of which are not related to Vonage. And on those few occasions where I do write about Vonage, I am usually a critic. But there are two salient points: 1) They DO have millions of happy customers. 2) Nobody likes rants especially when they are FULL OF CAPITAL LETTERS.
said by AbleinTruth:For example, one BOGUS poster posted, "had services for 15 yrs and never a problem." Vonage was NOT around 15 years ago... what does that tell one about this GARBAGE company Vonage??? I rest my case!
That so-called bogus poster apparently mistyped or mis-remembered. But the earliest Vonage customers are at around 10 years now.
You call him a bogus poster, but he's been registered on this DSLR website for 10 years! See the date on his profile: [2001-12-30]. That compares to less than 10 days for you.
Two more salient points:
1) 10 years trumps 10 days for street cred.
2) I truly do not think that Vonage was "planting" people to register on this website 10 years ago. |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| reply to AbleinTruth
837 positive reviews on this DSLR website, many of the reviews are by people with long, long track records:
»User reviews - Vonage |
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Reviews:
·VOIPo
·Vonage
| reply to AbleinTruth
My REVIEW of Vonage is authentic 99.9% posting here are PAID! Still have Vonage in my house; the numbers have still not yet transferred so my REVIEW is real. CONFIDENT that yours are NOT because they Timeline for many of the Postings here are FALSE! Vonage was NOT in business 15 yrs or even 9 yrs. ago! There was NOT VoIP 9 or 15 yrs ago! Suggest you clowns delete those quickly.
Will be reporting many of you to the Administration of this Website. It is WRONG for you people to be posting BOGUS REVIEWS because you can. When a company has to pay you hustlers to write up REVIEWS, then CLEARLY that company has serious problems. VONAGE is being SUED constantly! That you cannot deny or attempt to downplay with your BOGUS postings!
CHEATING to get customers when real people are genuinely looking for reliable REVIEWS! |
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1 edit | Re: My REVIEW of Vonage is authentic 99.9% posting here are PAID Vonage began March 2002.....so coming up on 10 yrs. |
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Reviews:
·T-Mobile US
·Vonage
 ·Comcast
| reply to AbleinTruth
said by AbleinTruth: Vonage was NOT in business 15 yrs or even 9 yrs. ago! There was NOT VoIP 9 or 15 yrs ago!
You can't be serious.... Vonage has been around for 10 years, and I've been a Vonage user since March of 2003, and a member of Broadband Reports since 2001, so that goes to show that it is YOU that is being paid by ATT Callvantage to discredit Vonage, since you haven't been a member of this website for almost 11 years like I have. How much are they paying you?
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1/20/09 = The final day of our Retarded Cowboy President! |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| said by mahermusic:said by AbleinTruth: Vonage was NOT in business 15 yrs or even 9 yrs. ago! There was NOT VoIP 9 or 15 yrs ago!
You can't be serious.... Vonage has been around for 10 years, and I've been a Vonage user since March of 2003, and a member of Broadband Reports since 2001, so that goes to show that it is YOU that is being paid by ATT Callvantage to discredit Vonage, since you haven't been a member of this website for almost 11 years like I have. How much are they paying you? ATT CallVantage no longer exists, but certainly Vonage has various other competitors that might be paying for negative reviews. Now, IF they are paying that guy, it is money poorly spent, because his rant against Vonage is so over-the-top as to be a caricature. |
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