US Cable Support > Mediacom > EAS knocks out clearQAM

EAS knocks out clearQAM

I've had the EAS test play games with my dtas as well.

No idea when the test happens, but when I turn on the tv, the EAS test screen is still up.. a vcr records only "snow" and static...

bumping the channel up or down goes to the next station from where I was at and the picture on all channels comes back.
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Humanity - The greatest natural disaster of all time.

reply to thedragonmas
got some sever weather goin through, and yup, every alert knocks out QAM and is "fuzzy" what i want to know is if there not going to fix this what are they going to do when they go full digital? just have all channels black out with no notice or any thing? because if you only watch clear QAM thats what you get now.. extremely annoying especially if your watching local news in HD for weather alerts and they just go "no signal" when EAS kicks in.

reply to thedragonmas
My apologies for missing this post earlier. Have you noticed the EAS recently? If so, did it knock the QAM channels out?

reply to MediacomChad
Why does this happen?

reply to MediacomChad
i havent been able to catch it lately, they dont seem to run it at the same time (or day) every time so i can make it a point to check it.

ill try to keep an eye out.

It's a requirement of the EAS that it be tested at different/random times of the day each time it's tested, to ensure that there aren't any day/time-related blocks to the signal.

reply to thedragonmas
got lucky to day, caught it between 1 and 2pm, sorry i cant be more specific on that, i was busy fixing this system at the time. still knocks out clearQAM

reply to thedragonmas
wednesday 11:10am , still knocks it out, though i didnt see a whole lot of static.

i was lucky this time, had one tv on analog (other room) and the one in the room i was in was on 102.3, 102.3 knockd out a second before i heard the blasting tone from the other tv, i say blasting because i flipped over to analog real quick to see if it had any static and that tone was loud! the last time i caught it you could hear "static" when it first came on, kinda like a bad switch.

reply to thedragonmas
on mce... it freaks it out also... Have to restart the computer.

reply to thedragonmas
I've sent this up to the local headend tech. This is being investigated but I don't have much information right now.

reply to thedragonmas
I'll add S. Illinois to this issue. Around 1am a weekly test flashed up for a split second and then 'snow' followed by the tv displaying "no signal" on all but analog channels. Five or ten minutes later the signal was still out.

reply to thedragonmas
I received word back from the headend technicians this morning. According to them, this is supposed to happen. EAS is designed to take priority on all channels except those that are reserved for high-speed internet.

From our HE Tech:

"This is supposed to happen. The only channels that are NOT affected are the hsd channels. All other channels are affected when the EAS alert goes off."
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MediacomChad
Mediacom Social Media Relations Team
»mediacomcable.com/CustomerSupport/

reply to MediacomChad

There must be something specifically not right in your particular head-end. Here in Dubuque, Mediacom's implementation of EAS works fine. Mediacom bursts onto all the channels with a audio message and special screen, twice repeating "An emergency alert is in effect, please tune to channel XX", and then goes back to regular programming on each channel. If you go to XX (it used to be channel 19; I cannot recall what it currently is), then you can hear the NOAA weather radio message or whatever in full, and then even that channel goes back to what it normally is.

yeah, ours is a black screen light text, an amazingly loud tone, the text indicates if its a test or an alert, the audio is just a repeat of the weather radio audio (which oddly enough is about a minute behind my weather radio) it does go back to the channel.

but my issue is it knocking out locals and knocking out digital in its entirety, not just showing the alert but literally knocking signal out. (tv shows "no signal)

back when TCI (then att) owned this system, youd get the tone, and if you had one of their box's youd be auto switched to the weather channel for the noaa,.. but if you where on a local channel nothing would happen because youd all ready be getting that info from the local. if you didnt have one of their box's you got that alert tone on every channel, EXCEPT the weather channel and the locals.

well like i originally said its not a majore thing, its just extreamly annoying, guess ill need to get an antenna for when severe weathers around so i can actually get local info (instead of alerts for 3 counties away!) of course if i did that, thered not be much use in paying for basic eh? :: shrugs ::