Reviews:
 ·voip.ms
| Somewhat Unfair While I am no longer a Vonage customer, I did subscribe to them for 7 months earlier this year (two DIDs). I had no technical issues with the service, and their customer support was pleasant and helpful. Their feature set was superior in every way to what was offered by the local land-line carrier, and was significantly less expensive.
When I joined, the only plan I was offered was month-to-month with no cost for the hardware, and the first 3 months for each line were provided at a significant discount. There was no long-term contract, and no requirement to return the hardware when I canceled (indirectly, by porting my numbers out).
I left for two reasons . . . the first was that they did not offer a seamless service to support "extensions" at multiple location without the acquisition of additional DIDs (and therefore additional fees), and that their subscription fees were a LOT higher than my current BYOD provider (VoIP.ms). In fact the only issue I ever had with Vonage had to do with the release of my DIDs to my new provider; they dropped them both without notification and the 2nd number was actually dropped on a Saturday. My new provider was unable to add it to my account until Monday . . . which is the one ding I gave them in my VoIP.ms review. |
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Reviews:
·VOIPo
·Vonage
| You had your experiences and I have mine. Who are you to be determining that REVIEW is Fair or Unfair? ? ? Ahhh ...duhhhh!
My report on VONAGE is precisely as it has been. You can rejoin them if you want; however, don't tell me that my posting is 'Unfair'. VONAGE is a NIGHTMARE from hell. You were with them seven months and I have been stuck with them for almost two (2) yrs... big difference. |
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Reviews:
·voip.ms
| I stand by my statement. You have your experiences, and I have mine. You posted your opinion, and I posted mine. Please review my experience with Vonage and find any indication of bad service, or anything remotely resembling a "NIGHTMARE from hell."
I do not disagree that you had a bad experience. But many, many others have had good service from them.
Obviously, though, it's all about you. |
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