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deranged
join:2011-05-15

deranged

Member

Is this normal?

Click for full size
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So after about 2 months of having latency when everything ran fine for 3 years with centurylink I did a line quality test and this is what it came up with. I was just wondering if this was normal in the images above.
deranged

deranged

Member

Anyone?
kiknwing
join:2010-12-13
Ogden, UT

kiknwing to deranged

Member

to deranged
Can you run a traceroute test from a command prompt and paste those results here. I just find that the command prompt is a little better then some applications and web tests.
deranged
join:2011-05-15

deranged

Member

Tracing route to google.com [74.125.225.146]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dslrouter.westell.com [10.0.0.1]
2 67 ms 67 ms 67 ms oh-76-6-248-1.dhcp.embarqhsd.net [76.6.248.1]
3 77 ms 68 ms 68 ms oh-67-76-204-221.dyn.embarqhsd.net [67.76.204.22
1]
4 105 ms 107 ms 111 ms 208-110-248-205.lightcore.net [208.110.248.205]

5 112 ms 111 ms 108 ms bb-chcgildt-jx9-01-ae0.0.core.centurytel.net [20
8.110.248.10]
6 130 ms 108 ms 111 ms 208-110-240-26.lightcore.net [208.110.240.26]
7 116 ms 174 ms 111 ms 209.85.254.130
8 112 ms 113 ms 111 ms 209.85.240.152
9 110 ms 109 ms 109 ms ord08s09-in-f18.1e100.net [74.125.225.146]

Trace complete.
kiknwing
join:2010-12-13
Ogden, UT

kiknwing to deranged

Member

to deranged
That is higher then what most get, can you post your modem stats.
deranged
join:2011-05-15

deranged

Member

What stats would that be, I have a Westell 7500 that CL just sent me.
kiknwing
join:2010-12-13
Ogden, UT

kiknwing

Member

said by deranged:

What stats would that be, I have a Westell 7500 that CL just sent me.

It would be the WAN stats, it should include stuff like Attenuation, SNR, Line Errors, Retrains, and so on.
deranged
join:2011-05-15

deranged

Member

Connection Rate (Down/Up): 7072 Kbits/sec by 800 Kbits/sec
Connection Status In Packets
Out Packets 723800304
32654976
In Error Packets
Out Error Packets 0
0
IP Address
Primary DNS
Secondary DNS 76.6.255.243
71.0.1.211
205.244.194.36
Ethernet Status In Packets
Out Packets 282912
518251
ATM Network Address VPI
VCI 8
35
Firewall Status Passed
Dropped In: 0 Out: 0
In: 0 Out: 0

Transceiver Revision : A2pB030m1.d23a
Vendor ID Code : 4D54
Line Mode : ADSL_G.dmt
Data Path INTERLEAVED
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 7072 800
Margin (dB) 15.9 9.0
Line Attenuation (dB) 33.0 17.0
Transmit Power (dBm) 19.8 12.0

Packet Information PVC 1

VPI / VCI 8 / 35
In Errors 0
In Discard Packets NaN
In Unicast Packets NaN
In Octets 723756000

Out Errors 0
Out Discard Packets NaN
Out Unicast Packets 32621712
Out Octets NaN
kiknwing
join:2010-12-13
Ogden, UT

kiknwing to deranged

Member

to deranged
Looks like nothing is wrong with your line. While that latency is higher then normal its not high enough to really worry about. The only thing that it may impact is possibly online gaming and voip. But those only get impacted when your latency is over 175-200ms, depending on the application.
deranged
join:2011-05-15

deranged

Member

It does effect gaming when I ping 140 ms to chicago servers when I live 4-5 hours away.

tstolze
Premium Member
join:2003-08-08
O Fallon, MO

tstolze to deranged

Premium Member

to deranged
You are on an interleaved profile and ADSL, not sure if you are in an ADSL2 area or not. From the sync rate I would say no.

What package are you supposed to be on?

You may contact the internet help team and see if they will change you to fastpath, that should give you some help.
deranged
join:2011-05-15

2 edits

deranged

Member

Edit: Technician switched me over and its a lot better. I can deal with this for the time being, thanks a lot!

Also I am on 6mb down