| DSL Availability I live in a semi rural suburb of Kansas City. The town proper is serviced by ATT and Time Warner.
There is no cable out to where I am.
ATT has consistently told me that DSL was not available to me.
Yesterday I saw a ATT truck working on their box in my neighborhood. So I stopped and ask if they were doing anything
about DSL in our area. He says" Its right here. Get me a work order and I'll set you up." So I call ATT sales, they say "not available" Its "grayed out" on their screen. Can't override to issue an order.
Anybody got any ideas?
Thanks, Carl |
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| Post in the AT&T Direct Forum. » AT&T Direct
It is probably some problem with the address database if the technician said your address should have availability. Read the rules for posting in Direct Forum. Please be patient. If there are a lot of requests it can take several days to get someone to look at yours. Remember, these are AT&T workers voluntarily doing this on their own time and at their own expense. They are not magicians, so it can take a while for them to get some issues resolved. One request generated 104 messages recently. |
