Satellite > HughesNet Satellite > [HN9000] Few questions

[HN9000] Few questions

There are signs starting to show that there is getting to be some congestion on spaceway 3, so that is likely most of it. Also they don't slow down people to give other people better speeds, LOL. The way I think it works is there is so much banwidth allocated to each plan level and the lower cost plan you are on the more people you are going to have competing for that bandwidth simply because with internet, most people go with the cheapest plan availible, especially with the prices of satellite. But just so you know, there are people on the upper teir plans having troubles too, though they are fewer in number than others. It all depends on what beam you are on and how many are on that beam and what plans they have.

As for the rollover You are close to right, I am going to copy my post from the post I made on the HN forum, it explains it pretty well. I use my allowance as an example but it will work the same for you except that now you have a 250 MB allowance and when you get the rollover you will have a 500 MB allowance....

If you have the rollover it will give you the same amount that it always has but the meter will now see that as 50% since you allowance bucket is twice as big. it works like this, and I am using my allowance as an example. Before the rollover feature I had an allowance of 625 MB, when I got the rollover feature my allowance went to 1250 MB but the daily refill and the tokens still only give 625 MB. My meter reads on how much the allowance bucket can hold so now when I use a token or get a refill from 0 the meter shows 50% instead of 100%, the other half of your allowance bucket is used for unused data from the day before. example...

I have 0 mb left and I use a token, I get 625 MB and the meter shows 50%

The next day I have 125 MB left at refill time, I get the 625MB refill added to that 125 MB for a total of 750 MB, my meter reads 60%

The next day I have 375 left when I get a refill of 625 MB added for a total of 1000 MB, my meter shows 80%

The next day I have 700 MB left when I get a refill of 625 MB, since my total allowance is 1250 MB then the refill fills my allowance to 1250 MB and my meter reads 100%
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HughesNet elite plan/.74 dish w/1watt trans. / 9000 modem / 3 computers on a linksy's wired network

This is my understanding of how the refill/rollover system is supposed to work. Have you verified this is how it works for you?

In my case, this is not how it works. For the first time since my 250 MB account was activated with an initial fill of 500 MB, I ran it down to below 250 MB last night. It went to 229 MB to be exact. I shut down the computers to get a more accurate picture of how this worked. This morning I was expecting to see a refill to 479 MB. That did not happen. It was filled to 500 MB and 100%. After starting up, I had to burn off around 40 MB before my Allowance Remaining dropped to 499 MB.

reply to Philly88
Here's what I think has happened:

• Hughesnet adds the extra bandwidth safety net to the download allowance--yay!

• People use the internet more--naturally.

• Everything breaks--oops!

Okay, so I'm being a little facetious, but service has noticeably (major understatement--I'm looking at blazing speeds of 40 Kbps right now) degraded over the past few months (again). It's coincided pretty evenly with the extra bandwidth.

Anyway, Hughesnet is almost completely unusable lately. I'm trying Millenicom but so far my speeds there are kind of bipolar. Still considering dropping Hughesnet even if I never get an alternative; everything has degraded far too much and peak hours are just beyond terrible.

around here it seems that a lot of the new installs are hn9200 on amc15 which seem to be pretty fast. I think the 9000 network is getting overloaded in some cells which may be your problem.

reply to Crazyhorse
Yups, I have had the rollover for about a month and I am sure how it works. I see a bit of congestion at times too but even then I get 50% or more above my plan speeds but I am in a fairly unpopulated beam too. The beam that covers me covers most of NE oklahoma and fixed wireless serves a good majority of the rural customers in this beam, It is just the few of us that are extremly rural that have to use satellite. I expect those in more populated beams and on the lower teir plans are really feeling the crunch and probably will for a while.

I am still hesitant to say that the rollover is having that much effect on performance though but rather it is more likely that people on the 7000 systems are seeing the ones on the 9000's get good speeds and get the rollover first and they are migrating over and also you have the satellite company that just shut their service off willy nilly on their customers and went out of business so I imagine since HN made a deal for those people then we are getting the majority of their customers too. It all adds up.
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HughesNet elite plan/.74 dish w/1watt trans. / 9000 modem / 3 computers on a linksy's wired network

reply to wwts1