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PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms

1 edit

Thanks for candid review!

Thanks for your updated review of 12/31/2011 which indicates significant service concerns at PhonePower.

The fact that you have been a member of the forum for over 4 years, and the fact that your reviews were previously positive, lend credibility to your comments.

I hope that their management will take you seriously, and start to address these concerns before it is too late.

Perhaps PhonePower became overstretched in terms of finances and in terms of support, when they took over their competitor Voip.com

Just a speculation....

Thanks again!

jacobslive
Premium
join:2007-11-25
San Jose, CA
Reviews:
·Comcast
·VOIPO
·PHONE POWER
@PX Eliezer You are welcome!

Please see the update at the bottom of my review for current situation and my thoughts. I also upgraded the rating a bit for PP, will continue to upgrade if I get the service as expected from PP in the future.

I only that the process done smoothly rather than escalating things like this. But, hey things happens and and the end of the day it only counts what's the end result. So ultimately I am back to PP as a happy customer!

PX Eliezer70
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
said by jacobslive:

Please see the update at the bottom of my review for current situation and my thoughts. I also upgraded the rating a bit for PP, will continue to upgrade if I get the service as expected from PP in the future.

I only that the process done smoothly rather than escalating things like this. But, hey things happens and and the end of the day it only counts what's the end result. So ultimately I am back to PP as a happy customer!

I am glad to hear that!

As per "Try to Remember" (Words by Tom Jones and Music by Harvey Schmidt) (from "The Fantasticks")

Deep in December it's nice to remember
although you know the snow will follow.
Deep in December it's nice to remember
without a hurt the heart is hollow.

Deep in December it's nice to remember
the fire of September that made us mellow.
Deep in December our hearts should remember and follow......


jacobslive
Premium
join:2007-11-25
San Jose, CA
wow, that was cool