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takane2

@myfairpoint.net

reply to AskACapper

Re: [speed/latency] Speeds slow on 30/15 connection NH/ME

»code.google.com/speed/public-dns···ml#setup

DNS is the protocol used to resolve URLs to IP addresses.


anon1

@myfairpoint.net

I would advise to use OpenDNS instead, as OpenDNS doesn't sell your information like Google is known to do with their DNS service.

»www.opendns.com



luuuuke20393

@myfairpoint.net

reply to anon3
30/15 in Portsmouth, NH 3/27/12 @ 9pm







Yeah, pretty bad.


Kevin from N

@comcast.net

Just received a voicemail from Fairpoint stating that there was an outage in southern NH yesterday and my speed issues should be resolved.

We'll see....


AskACapper

join:2012-03-27

reply to eh
2:30 est and it is running fine... be back near 5 to bitch about it.



Kevin from N

@verizon.net




Pretty rock solid!

PS3 is still only getting 9.2 down 5.5up though? Wired connection.

jadziedzic
Premium
join:2005-12-12
Nashua, NH

1 edit

reply to exeter
FairPoint is no longer routing through Alter.net. Notice the tracert from today:

1 1 ms 1 ms 1 ms 192.168.1.1
2 4 ms 4 ms 4 ms 72.71.243.1
3 8 ms 7 ms 7 ms 64.222.166.134
4 11 ms 11 ms 12 ms burl-lnk-70-109-168-138.ngn.east.myfairpoint.net [70.109.168.138]
5 124 ms 202 ms 204 ms te7-5.ccr01.alb02.atlas.cogentco.com [38.104.52.21]
6 153 ms 209 ms 202 ms te4-4.mpd01.jfk01.atlas.cogentco.com [154.54.42.142]
7 225 ms 207 ms 209 ms te4-1.ccr01.ewr02.atlas.cogentco.com [154.54.3.209]
8 148 ms 204 ms 207 ms te2-1.ccr01.ewr05.atlas.cogentco.com [154.54.47.158]
9 21 ms 24 ms 22 ms 38.122.158.2
10 18 ms 19 ms 19 ms 0.e1-4.tbr2.oct.nac.net [209.123.10.126]
11 23 ms 19 ms 19 ms vlan808.esd1.oct.nac.net [209.123.10.42]
12 18 ms 19 ms 19 ms www.dslreports.com [209.123.109.175]

Much better speeds too:




JGatsby

@myfairpoint.net

Very interesting! (Abovenet seems to sell carriage to Cogent).

Tracing route to any-fp3-real.wa1.b.yahoo.com [98.139.183.24]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms [172.31.30.1]
2 5 ms 4 ms 4 ms 72.71.241.1
3 5 ms 4 ms 4 ms 64.222.166.68
4 9 ms 9 ms 8 ms pool-64-xxx-213-xxx.port.east.myfairpoint.net [64.222.213.xxx]
5 12 ms 12 ms 11 ms xe-0-2-0.mpr4.bos2.us.above.net [64.124.202.29]
6 16 ms 12 ms 12 ms xe-1-0-0.mpr3.bos2.us.above.net [64.125.25.65]
7 17 ms 39 ms 19 ms xe-5-3-0.cr1.lga5.us.above.net [64.125.24.110]
8 20 ms 19 ms 20 ms xe-1-0-0.cr2.lga5.us.above.net [64.125.29.46]
9 20 ms 19 ms 21 ms xe-0-2-1.er2.lga5.us.above.net [64.125.30.210]
10 20 ms 19 ms 19 ms pat1.nyc.yahoo.com [198.32.118.24]
11 173 ms 26 ms 32 ms ae-2.pat1.bfz.yahoo.com [216.115.100.26]
12 103 ms 30 ms 26 ms ae-4.msr1.bf1.yahoo.com [216.115.100.25]
13 96 ms 26 ms 32 ms xe-3-0-0.clr1-a-gdc.bf1.yahoo.com [98.139.232.95]
14 238 ms 30 ms 28 ms et-17-1.fab7-1-gdc.bf1.yahoo.com [98.139.128.49]
15 41 ms 28 ms 29 ms po-15.bas2-7-prd.bf1.yahoo.com [98.139.129.243]
16 44 ms 146 ms 131 ms ir2.fp.vip.bf1.yahoo.com [98.139.183.24]

The Speedtests shall be flying tonight in the state of NH!
-Gatsby



john421

@rr.com

Just lost my connection. What is going on? From Winslow Maine


tev

join:2012-03-26
Nashua, NH

reply to exeter
flying today; lets hope it sticks

traceroute to dslreports.com (209.123.109.175), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 60 bytes to 192.168.1.102 0.505 ms 0.250 ms 0.216 ms
2 72.71.243.1 (72.71.243.1) 36 bytes to 192.168.1.102 4.895 ms 4.384 ms 5.753 ms
3 64.222.166.134 (64.222.166.134) 36 bytes to 192.168.1.102 6.795 ms 6.880 ms 7.572 ms
4 burl-lnk-70-109-168-138.ngn.east.myfairpoint.net (70.109.168.138) 76 bytes to 192.168.1.102 12.574 ms 12.162 ms 12.252 ms
5 te7-5.ccr01.alb02.atlas.cogentco.com (38.104.52.21) 36 bytes to 192.168.1.102 25.273 ms 199.599 ms 197.327 ms
6 te9-7.mpd01.jfk01.atlas.cogentco.com (154.54.43.6) 36 bytes to 192.168.1.102 205.023 ms
te4-4.mpd01.jfk01.atlas.cogentco.com (154.54.42.142) 36 bytes to 192.168.1.102 179.580 ms 174.515 ms
7 te4-1.ccr01.ewr02.atlas.cogentco.com (154.54.3.209) 36 bytes to 192.168.1.102 22.527 ms 19.498 ms 22.580 ms
8 te2-1.ccr01.ewr05.atlas.cogentco.com (154.54.47.158) 36 bytes to 192.168.1.102 22.617 ms
te2-3.ccr01.ewr05.atlas.cogentco.com (154.54.47.162) 36 bytes to 192.168.1.102 19.540 ms
te2-1.ccr01.ewr05.atlas.cogentco.com (154.54.47.158) 36 bytes to 192.168.1.102 19.206 ms
9 38.122.158.2 (38.122.158.2) 36 bytes to 192.168.1.102 22.118 ms 19.477 ms 19.977 ms
10 0.e1-4.tbr2.oct.nac.net (209.123.10.126) 36 bytes to 192.168.1.102 22.504 ms 21.986 ms 27.645 ms







anon5

@myfairpoint.net

reply to exeter
Could FairPoint have actually pushed that supposed fix they claimed they doing going to do in April?

Last night was the first night EVER since this whole issue with alter.net started that I went from 8PM to 12AM with absolutely no slow downs and latency as normal.



HudsonNH

@verizon-gni.net

Last night around 9PM I noticed my speeds were back up to where they were supposed to be (I have the 30/15 FAST connection). Today I got a call from Fairpoint saying that the upgrade has been complete and if I should not have anymore slowdown issues.



JGatsby

@myfairpoint.net

Got a call (voicemail) from Fairpoint today telling me that the nightly slowdown problem was resolved on the 28th. Last night seems to have proved (so far!) that they did indeed upgrade something, change carriers or both so finally, I think we have a resolution! It's been a long time coming so let's hope it stays up to speed!

-Gatsby



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:8
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

reply to tev
Not sure how widespread the problem was. DSL here in Milford escaped the congestion problem. Speed test today is a tiny bit faster then normal. Interestingly Traceroute still shows DSL going through Alter.net. I assume the backbone changes only affect FAST (aka FIOS) customers.

Hopefully FairPoint now has enough capacity so these problems are a thing of the past.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2    24 ms    23 ms    23 ms  10.20.12.1
  3    26 ms    24 ms    23 ms  static-64-222-165-36.man.east.myfairpoint.net [64.222.165.36]
  4    27 ms    26 ms    27 ms  POS1-0.GW2.BOS4.ALTER.NET [208.192.176.89]
  5    27 ms    27 ms    26 ms  0.so-0-0-2.XL4.BOS4.ALTER.NET [152.63.17.6]
  6    36 ms    34 ms    34 ms  0.xe-4-3-0.XL4.NYC1.ALTER.NET [152.63.23.230]
  7    71 ms    34 ms    34 ms  0.ae4.BR1.NYC1.ALTER.NET [152.63.18.234]
  8    34 ms    34 ms    44 ms  ae11.edge2.NewYork.Level3.net [4.68.62.41]
  9    34 ms    34 ms    37 ms  vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
 10    34 ms    34 ms    34 ms  ae-4-4.ebr1.NewYork1.Level3.net [4.69.141.17]
 11    35 ms    34 ms    39 ms  ae-2-2.ebr1.Newark1.Level3.net [4.69.132.98]
 12    35 ms    34 ms    35 ms  ae-11-51.car1.Newark1.Level3.net [4.69.156.5]
 13    45 ms    36 ms    35 ms  NETCCESS.car1.Newark1.Level3.net [4.26.16.186]
 14    35 ms    35 ms    37 ms  0.e3-3.tbr2.mmu.nac.net [209.123.11.77]
 15    35 ms    35 ms    35 ms  0.e1-1.tbr2.oct.nac.net [209.123.10.21]
 16    37 ms    35 ms    35 ms  vlan808.esd1.oct.nac.net [209.123.10.42]
 17    36 ms    36 ms    36 ms  www.dslreports.com [209.123.109.175]
 
Trace complete.
 

/tom


anon5

@myfairpoint.net

reply to exeter
@tom: This issue was affecting only fiber customers on FairPoint, not DSL.

@Gatsby: Confirmed. 2 nights = 0 slowdowns.



captcaper

@myfairpoint.net

reply to exeter
Here in Whitefield mine was so slow last week until I called Fairpoint Tuesday. Was .81 download. Then that night speeds picked up. Now I have speeds of 2.81 upload. I never had that. They called and said I was switched to 3.0. I called customer service and she said they don't offer 3.0 in my area..
Whats Up....I'm afraid of saying something to have them switch me back to the old problems I had for years with slow times or DLS out completely days. Did they really get us better service here?



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:8
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

I assume you meant 2.8 Mbps download. That is typical for the 3 Mbps ADSL plan. Take a look at your modem stats. That should show exactly what your sync rate is.

1.5 and 3 Mbps ADSL are the same price - as long as it works no reason to drop down to 1.5.

If you are on fiber I don't know what the different plan speeds are.

/tom



captcaper

@myfairpoint.net

They told me at Customer Service if I did have it available it would be $2 more a month. I just did the Speak Easy test and it shows 2.80 download again. From tests in the past I never got those speeds.
Are these the stats? the up being 3329 is new I'm sure. Usually it's been lower..

Has FP done improvements here in NH to get more speeds to us?

DSL State Up
DSL Rate 3329 Kbps / 627 Kbps
Connection Mode PPPoE
Connection State Up
Connection Up Time 0:17:27:13

Ethernet Status Up



tschmidt
Premium,MVM
join:2000-11-12
Milford, NH
kudos:8
Reviews:
·G4 Communications
·Fairpoint Commun..
·Hollis Hosting

said by captcaper :

Are these the stats? the up being 3329 is new I'm sure. Usually it's been lower..

DSL State Up
DSL Rate 3329 Kbps / 627 Kbps
Connection Mode PPPoE

3329 kbps is the download rate (toward the customer)
627 kbps is the upload rate (toward the Internet)

The sync rate for 3000/768 ADSL service should be 3360/864. Sync rate is set higher then advertised rate to accommodate various overheads so when running speed test the result should be close to marketing speed.

It may be that your line will not support higher sync rate. As to pricing that may be different by state. Here in NH 1500 and 3000 are the same and 5/7.1 Mbps service is an extra $4 a month.

/tom

mrmengo

join:2012-01-02
Nashua, NH

reply to anon3

said by anon3 :

I know this thread is for 30/15, but didn't feel like posting another for 15/2.

Lately, it's becoming worse and worse every week every night.

Fiber is fiber. These ping are irreverent of your package. 15/2 should have the same pings times.
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