said by jacobslive:I am glad to hear that!
Please see the update at the bottom of my review for current situation and my thoughts. I also upgraded the rating a bit for PP, will continue to upgrade if I get the service as expected from PP in the future.
I only that the process done smoothly rather than escalating things like this. But, hey things happens and and the end of the day it only counts what's the end result. So ultimately I am back to PP as a happy customer!