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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:3

1 edit

TekSavvy pricing update

Hey gang I just wanted to give you a heads up. As you know the CRTC decided on wholesale pricing last November. We have had to adjust our prices accordingly, and we will be issuing a notice to our subs about that tomorrow. We are not happy about the new pricing, and we will make our voices heard in the coming weeks. Our subscribers are substantial bandwidth users(not that there is anything wrong with that), so these wholesale price changes may soon translate into substantial increases. For now we are trying to:

1. Minimize the cost increase until we get a better focus on our subscribers' usage patterns(peak time/not peak time and at various speeds)and its impact on how much capacity we need to buy from the incumbents.

2. Introduce(...some may remember many moons ago), unlimited free usage between 2AM and 8AM every day. This should take some of the cost pressure off of our heaviest downloading users.

The circumstances are challenging, to say the least, but we continue to try our best to hold the line on costs, and maximize speed/usage and our ability to continue to serve you best.

As I said, look for the details tomorrow.

*update*

Here's the english link;

»www.teksavvy.com/en/newpricingno···ion.html

and here's the french link;

»www.teksavvy.com/fr/newpricingno···nfr.html

--
Marc - CEO/TekSavvy

grunze510

join:2009-02-14
Cote Saint-Luc, QC
kudos:1

This makes me a sad panda.

So who wants to step us to be the Don't Sue People Panda?


s_horty_s88

join:2008-04-01

reply to TSI Marc
i must have derped big time, i thought that this was only applicable to DSL users...?



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by s_horty_s88:

i must have derped big time, i thought that this was only applicable to DSL users...?

I think Rogers filed a tariff for cable that didn't include any capacity pricing per POI link for non aggregated POI's.

We'll see.
--
GO LEAFS GO!

grunze510

join:2009-02-14
Cote Saint-Luc, QC
kudos:1

reply to s_horty_s88

said by s_horty_s88:

i must have derped big time, i thought that this was only applicable to DSL users...?

Nope, cable and DSL. Surprisingly though, the only place where the new pricing might benefit us is TekSavvy Cable in Quebec. The current TPIA pricing is so awful that the new stuff is actually better. You know the retail UBB (which became retail minus 15%) that we were supposed to get back in March of last year? Videotron has been charging that since 2006 or something. Not to mention high installation fees (about $80, I think TekSavvy has to eat some of that), and the DOCSIS 3.0 tiers don't give a lot of room for a markup.

aver

join:2007-12-03
Kitchener, ON

reply to TSI Marc
Are we talking $20 increase to keep the same cap or $50? (On cable)



Ott_Cable

@teksavvy.com

reply to HiVolt
I was hoping that the 2 years of phasing out the aggregated POI would at least make some breathing room for us TPIA users on Rogers...



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by Ott_Cable :

I was hoping that the 2 years of phasing out the aggregated POI would at least make some breathing room for us TPIA users on Rogers...

I guess we find out tomorrow.
--
GO LEAFS GO!


Merovingian
Cause and Effect

join:2011-03-31
Toronto, ON
kudos:1
Reviews:
·TekSavvy Cable

reply to TSI Marc
*C R I N G E*




butt clenching & teeth gnashing ensues

We knew it was a commin' , but, but, but . . .

- sigh - , shakes head . . .
--
You see there is only one constant. One universal. It is the only real truth. Causality. Action, reaction. Cause and effect.
-Motorola SB6120-1.0.6.1 + Netgear RangeMax WNDR3700v1 + Dupont POI + eXtreme Cable Pr0


s_horty_s88

join:2008-04-01

reply to aver
yeah. im curious how this will work out. if its comparable to rogers 60 or 80 GB package (or whatever they currently have)

as a gamer, i need reliability, so 300 gig caps sounds nice, but in all honestly i can do without.

plus, i dont see any rogers subscribers without internet for nearly 2 weeks now.

im, in the minority here, but im sure there are others who feel the same.

oh well, guess we wait.


s_horty_s88

join:2008-04-01

ewww

i feel dirty. i just went to rogers website to see their package prices. and they have 50% off their packages atm.

...well, for 6 months, and only if you sign for a year contract.

so thats really like 25% off.



El Quintron
... a faint odor of kerosene
Premium
join:2008-04-28
Etobicoke, ON
kudos:2

reply to TSI Marc
Keep us posted...


InvalidError

join:2008-02-03
kudos:5

reply to grunze510

said by grunze510:

You know the retail UBB (which became retail minus 15%) that we were supposed to get back in March of last year? Videotron has been charging that since 2006 or something.

There is no "minus 15%" on Videotron's UBB, Videotron's wholesale UBB has been full retail price from the day they launched their TPIA tariff.

... few more hours to wait and find out how much I might regret not taking Bell's holidays promo...


Ott_Cable

@teksavvy.com

reply to TSI Marc
I hope TSI can expand the unlimited free usage hours once they have a better feel on their customers' usage pattern.

I hope this would be automatic and not require users to restart their sessions. Cable users at certain areas would be at huge risk of recent DHCP issues.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:3

1 edit

reply to El Quintron
We were hoping to get it out tonight but with the holidays and all it just didn't work. I did want to start the conversation though and especially talk about the nightly unlimited thing and how useful that might be. It's really difficult to predict what most of our existing users might do with the new offerings and what kind of usage patterns they might have at peak and off peak depending what speeds they choose.
--
Marc - CEO/TekSavvy


grunze510

join:2009-02-14
Cote Saint-Luc, QC
kudos:1

reply to InvalidError

said by InvalidError:

said by grunze510:

You know the retail UBB (which became retail minus 15%) that we were supposed to get back in March of last year? Videotron has been charging that since 2006 or something.

There is no "minus 15%" on Videotron's UBB, Videotron's wholesale UBB has been full retail price from the day they launched their TPIA tariff.

... few more hours to wait and find out how much I might regret not taking Bell's holidays promo...

That's what I meant, I just explained it badly. Videotron was actually going to go with the retail minus 15% thing back in March, but when UBB was killed off, they went back to retail "minus 0" pricing. I don't think I need to explain why.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:3

1 edit

reply to Ott_Cable
right, yeah. So we've been looking at doing interim updates on our routers (this is only applicable to DSL users BTW since there's no pppoe session with cable that we can do this with). The most we can do is every hour. We haven't made the change yet and we're hoping all the equipment can handle it with this many users but in essence all session updates that start between 2 and 3am and those who finish between 7 and 8am will be dropped.. this should make it so nobody needs to kill sessions or anything like that.

This is all stuff we're still playing with since it's going to be a heck of a tax on the equipment. We've got really good gear so I'm crossing my fingers it all works out. We're trying to come up with cool stuff though.
--
Marc - CEO/TekSavvy



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12

It's a bit of a short off-peak period, isn't it? 2-8am?

Or is that where the capacity will be at it's very cheapest?
--
GO LEAFS GO!



El Quintron
... a faint odor of kerosene
Premium
join:2008-04-28
Etobicoke, ON
kudos:2
Reviews:
·TekSavvy DSL
·voip.ms
·WIND Mobile
·TekSavvy Cable

reply to TSI Marc

said by TSI Marc:

We were hoping to get it out tonight but with the holidays and all it just didn't work. I did want to start the conversation though and especially talk about the midnight thing and how useful that might be. It's really difficult to predict what most of our existing users might do with the new offerings and what kind of usage patterns they might have at peak and off peak depending what speeds they choose.

Fair enough, I'm an all around high user anyway, so I don't really know what the best option is going to be, I may have to bite it and get ready to eat the max overage every month.

I assume I'm going to be fairly active in this thread in the next couple of days or so.
--
I'm watching District 9 again, and I've come to realize something: Wikus's got it all wrong. If I were morphing into a 9 foot tall hyper-dextrous alien that can shoot lightning bolts and get high off cat food why would I ever want to become human again?


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:3

reply to HiVolt
It's where usage on the network is the least utilized.. so the idea is that if we can try to get everybody doing their downloading at night where possible and less at peak times (and we certainly don't want to affect business hours).. then we can offer better packages for everybody. This is not meant to try to force people to do things they don't want to do but where possible, if it's just as easy to start a long download at 2am or schedule it so it starts then.. instead of starting it say at 6 or 7 pm after dinner.. then all the better.
--
Marc - CEO/TekSavvy

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