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sm5w2
Premium
join:2004-10-13
St Thomas, ON

What does XPlornet use for outgoing SMTP?

A friend of mine is configuring his Outlook client for use on Xpornet. I've seen mention of smtp.xplornet.com and also the use of some google server (?).

He doesn't have a google account, so I don't understand how the use of a google server is available to him. We were messing with smtp.xplornet.com for an hour, using his xplornet e-mail address and password for the credentials for that server, but it wasn't working (but he's never really used the xlpornet e-mail address so we don't know if they were correct or not). He was going to talk to someone at support.

I got an e-mail from him yesterday, and it came through a google server to get to me. I don't yet know the details, but I'm wondering if anyone here knows if smtp.xplornet.com works, and if so - how?

Robrr

join:2008-04-19
Guelph, ON
I believe this is the info you are looking for:

»www.xplornet.com/support/email-p···-14.aspx

Includes links if he email is running through the google servers.


sm5w2
Premium
join:2004-10-13
St Thomas, ON
> I believe this is the info you are looking for:

Yes, I found that page while helping my friend configure his outlook client for out-going mail. He does not have any google/gmail account.

At the time I was helping him, the xplornet e-mail/password that he had (for over a year, but had never used) did not seem to work - even when he logged into the xplornet web-mail portal.

Does anyone here know anything about xplornet? Is there a better DSLR forum (or other web-forum) for them - where actual xplornet techs (or super-knowledgeable users) might actually participate?

I'd like to know if smtp.xplornet.com actually works (ie - it's a functional smart-host our out-bound SMTP MTA) and how does an xplornet customer gain access to it. My friend would like to NOT have to use a google SMTP server if possible (and I don't blame him).

jfmezei
Premium
join:2007-01-03
Pointe-Claire, QC
kudos:23
If you received an email from your friend, looking at the full headers will give you a good clue (the various Received: lines)

Your friend can do an nslookup smtp.explorenet.com and then a whois on the IP address to see to whom it belongs. If it is a google IP then you know emails go to google right away.

If it belongs to explornet, then it is inconclusive because it could simply be a relay/proxy that then connects to google, or it culd be a real smtp server that then uses google as outbound gateway.

Again, the full headers of a message sent from an explornet customer to you will show the trace of smtp servers involved between the sender and recipient.

b_p_smith

join:2002-02-13
Merrickville, ON
reply to sm5w2
Many ISPs are outsourcing their e-mail serving to the larger providers. For example, Rogers uses Yahoo for e-mail. So you may be setting your Rogers SMTP settings to what appears to be a Rogers server, but it's going through Yahoo. You don't need an actual Yahoo account.

From reading the linked article, if your friend's e-mail address ends with "@xplornet.ca", then he's on the Google-powered system and should follow those instructions.

Otherwise, smtp.xplornet.com is indeed a live SMTP server. You can telnet to it, and it answers. So if his e-mail address ends with "@xplornet.com", then Support will probably be able to tell him what's wrong.

Brad.
--
RipNet (wireless) -} Buffalo WZR-HP-G300NH running DD-WRT -} about 13 machines running Win 2008 R2, Win2003, Vista, Win7 & XP, plus miscellaneous devices.