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08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

[GA] Price increase?

I just my bill in the mail and was shocked to see Cox increasing their prices like they're doing.
When will customers start cutting back on services like I will be doing!!when enough is enough?
With today's economy and other issues us consumers have to deal with now this sorry it's to much!!

Cox Starter
Current price
$14.99
Neww price
$23.29
---------

Cox Internet
Current price
$47.24
New price
$64.99

Cox WTF are you doing!!!!!!
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m8trix

join:2003-12-24
Phoenix, AZ
kudos:4

thats a huge jump,you sure you did not have some sort of permotion that expired. usually price increase for service is around $5 not $17



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by m8trix:

thats a huge jump,you sure you did not have some sort of permotion that expired. usually price increase for service is around $5 not $17

No that's what the bill is saying there's no promotion on my bill.

my total bill is around $63.00 with the new charges thats $86.00 WTF.......
This is a freaking joke!!!!!
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davidhoffman
Premium
join:2009-11-19
Warner Robins, GA
kudos:2
reply to 08034016

A single mom I know estimated her bill will increase by 25%, about $24.75, with all the increases in charges, fees, and taxes. That killed any idea of her upgrading to an HD DVR service or faster internet tier. She had drooped regular POTS and DSL to get Cox TV and internet. Cut back on the cell phone plan also. If another increase like that occurs I think she will be installing DirecTV or a roof mounted antenna for OTA. She hates the look of those things. So she would be pretty fed up with Cox's prices to do those things.



BryanInPHX
Premium
join:2001-03-06
Phoenix, AZ
kudos:2

1 edit
reply to 08034016

Did this price increase already happen? Neither price you are quoting is what is currently listed.

TV: »ww2.cox.com/residential/middlege···cing.cox

HSI: »ww2.cox.com/residential/middlege···cing.cox

PDF Price List dated July, 2011: »ww2.cox.com/wcm/en/residential/d···leGA.pdf
Cox TV Starter $19.99/mo.
Premier $ 62.99/mo.
Preferred $ 48.99/mo.
Essential $ 35.99/mo.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by BryanInPHX:

Did this price increase already happen? Neither price you are quoting is what is currently listed.

TV: »ww2.cox.com/residential/middlege···cing.cox

HSI: »ww2.cox.com/residential/middlege···cing.cox

PDF Price List dated July, 2011: »ww2.cox.com/wcm/en/residential/d···leGA.pdf
Cox TV Starter $19.99/mo.
Premier $ 62.99/mo.
Preferred $ 48.99/mo.
Essential $ 35.99/mo.

This just happen dont know about the prices in that quote above but the internet price is for new people promo 12 mos.
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merlock
Premium
join:2003-04-05
Warner Robins, GA
reply to 08034016

I had a 12 mo. promo for premier at 45/mo. I got the 64.99 new price in my bill today as well. Back at preferred now.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to 08034016

said by 08034016:

I just my bill in the mail and was shocked to see Cox increasing their prices like they're doing.

'Tis the season.
--
Oh YES! let me drop everything i'm doing regardless of who it affects to deal with your petty little problem!

PinkyThePig
Premium
join:2011-05-02
Tempe, AZ
Reviews:
·Cox HSI
reply to 08034016

said by 08034016:

I just my bill in the mail and was shocked to see Cox increasing their prices like they're doing.
When will customers start cutting back on services like I will be doing!!when enough is enough?
With today's economy and other issues us consumers have to deal with now this sorry it's to much!!

Cox Starter
Current price
$14.99
Neww price
$23.29
---------

Cox Internet
Current price
$47.24
New price
$64.99

Cox WTF are you doing!!!!!!

What tiers are you currently on? It definitely sounds like some sort of promo you had ran out.


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

1 edit

said by PinkyThePig:

What tiers are you currently on? It definitely sounds like some sort of promo you had ran out.

No promo were on last month or this month. these prices just showed up on this months statement.

Cox High Speed Internet Premier i have.

Internet in this Country is getting so expensive to the point i just wanna use my Iphone.

EDIT
how about Grandfathering the old customers in?

Only if Cox employees would get a raise like this they would be Rich.

--
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bryant313

join:2011-05-24
Las Vegas, NV

1 recommendation

yep internet in this country is getting very expensive and we have stupid data caps and how often are speeds upgraded more than just 5mbps rarely

maybe 5mbps a year increase but end up having to pay more for it

why cant we get at least 10mbps increase on the download and at least a few on the upload every year for a few more dollars than that would constitute the price



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to 08034016

said by 08034016:

said by PinkyThePig:

What tiers are you currently on? It definitely sounds like some sort of promo you had ran out.

No promo were on last month or this month. these prices just showed up on this months statement.

Cox High Speed Internet Premier i have.

Internet in this Country is getting so expensive to the point i just wanna use my Iphone.

EDIT
how about Grandfathering the old customers in?

Only if Cox employees would get a raise like this they would be Rich.

Congrats! you're GOING to what we've been paying here for a few years now!

people always think they got it bad when others are worse off than them!
--
Oh YES! let me drop everything i'm doing regardless of who it affects to deal with your petty little problem!


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:76
reply to 08034016

I'm no billing expert but I did take a look at it appears a promotion of some sort is still being applied to the services in question. You may wish to speak with billing for further clarification.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by CoxTech1:

I'm no billing expert but I did take a look at it appears a promotion of some sort is still being applied to the services in question. You may wish to speak with billing for further clarification.

If am mistaken companies would put on the bill 6mos or 12mos at etc.
They do this for bookkeeping reasons!
I know what's on my bill and what's not.

Promo my foot!
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CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:76

I'm just saying that when I looked at the account those two services were highlighted meaning they aren't being billed at the standard rate. Our account services team could explain better as to why. I will say the "before" prices you mentioned are far less than what I'm used to seeing.


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI
reply to 08034016

said by 08034016:

said by CoxTech1:

I'm no billing expert but I did take a look at it appears a promotion of some sort is still being applied to the services in question. You may wish to speak with billing for further clarification.

If am mistaken companies would put on the bill 6mos or 12mos at etc.
They do this for bookkeeping reasons!
I know what's on my bill and what's not.

Promo my foot!

Also it would be good to just talk to a billing rep, because I have witness getting the contract prices with a current customer. Not saying it the same for you, and could depend on the rep you talk to. Also the more services you have threw them helps when trying to get discounted prices. So really your best bet would be talking to a billing rep, and see if they can offer you anything to keep the price down.


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to 08034016

This is what am going to do disconnect my Cable and save that money then
Go Back to preferred.

That's if cox doesn't give me any answer and no it won't depend on the rep I talk to if they can't answer me this .

I will go as far to get wind stream since Cox is a total monoploy in my area.

Cox how about this let other cable company's in!!!!
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jaguar15

join:2007-06-12
San Diego, CA

1 recommendation

reply to 08034016

I'm from CA and this is the reason I cancelled my COX service last December and switch to another provider. When I first try to cancel COX service, they just talked me into keeping the service (i.e. the other company is just a 1 year promo and that it will go up after a year) but did not really give me any savings. A few months later, I received a letter saying that they will be increasing their prices. So, I decided to switch and save $35 a month for a year with more channel and faster internet connection.

After getting the new service connected, I called COX to cancel and the rep tried to talk me into keeping the service again by giving me a few dollars discount but I said it is too late and that I am happy with the new service. I am now COX free for 3 weeks and have already received a few phone calls from COX and a letter stating that they will give me 50% off for 6 months. I just ignored the letter and toss it to the trash.

The problem, I have with Cox is that once you are in, you really can't get discounts anymore unless you threaten them of cancelling your service. With my new provider, I know that I can just call them after the promo expires and switch to the new promo they have available at that time. I've done it before with my DSL on my old home address and I was told by a friend of mine that they still do it today with their new service and never had problem switching from 1 promo to another.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to 08034016

I can get Internet from somewhere else with a Price lock until 2014 knowing it wont go up on me ever freaking year. or get internet/satellite/phone price Guaranteed never to go up.

Some will say yeah but you will get lower speeds that's fine, this offsets the price increase.
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Rob_
Premium
join:2008-07-16
Mary Esther, FL
kudos:1

FL/GA (we seem to be one..) typically don't see their rate hikes till march. what you probably had was a promotional deal. Try to call cox and see if you can get 6 months half off or a discounted rate.

I'm curious about the speed hikes for this year are, hopefully cap hikes as well.

-Rob



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to 08034016

said by 08034016:

I can get Internet from somewhere else with a Price lock until 2014 knowing it wont go up on me ever freaking year. or get internet/satellite/phone price Guaranteed never to go up.

no such thing as pricelock. while they might not touch package rates, they get their rate hikes via various unfees or new "compliance" fees.
or just simply hiking equipment fees.
--
Oh YES! let me drop everything i'm doing regardless of who it affects to deal with your petty little problem!


08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by dvd536:

said by 08034016:

I can get Internet from somewhere else with a Price lock until 2014 knowing it wont go up on me ever freaking year. or get internet/satellite/phone price Guaranteed never to go up.

no such thing as pricelock. while they might not touch package rates, they get their rate hikes via various unfees or new "compliance" fees.
or just simply hiking equipment fees.

They should try the Price lock, Directv does it.
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chuckkk

join:2001-11-10
Warner Robins, GA

Depending on what another local cable operator has to say, the last price increases may end up costing cox over $100 per month if I switch the TV.



wcda

join:2001-12-06
Macon, GA
reply to 08034016

I just checked my March bill and it remained the same as feb. My internet is still at $52.99 for Preferred with power boost.


nonymous
Premium
join:2003-09-08
Glendale, AZ
reply to 08034016

It still sounds as if a promo package ran out.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

said by nonymous:

It still sounds as if a promo package ran out.

Nope never had a promo i Confirmed with Cox it was a price increase and got the insert .
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LazySD

join:2008-07-16
San Diego, CA
reply to 08034016

In soCal the increase is $3.
Account summary as of Mar 05 2012
Previous Balance $61.99
Payment Received Feb 23 2012 ($61.99)
New Charges $64.99
**Auto Payment On Your Due Date - Do Not Pay**


darkmaw

join:2009-09-24
Newport, RI
reply to 08034016

Happened here in RI too. $48.99 to $51.99 for Preferred.

...a couple weeks after boasting about a "free" increase in speed. What a joke.



08034016
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
reply to 08034016

They will go up again!! Cox is just hurting their Customers and hurting their self in return when people start canceling service.
--
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merlock
Premium
join:2003-04-05
Warner Robins, GA
reply to 08034016

Too many more, and I am going to go to Happy Hour