My Rogers express Download speed 1 mbps is great i love it! but,
4 weeks ago I realized that YouTube video's were loading, and it was taking more time to load a picture. I saw that my Speed was dropping. I went out of country for 3 weeks. When i returned this week i saw that my internet now runs at 500 bytes per second (0.5 kbps) I did a speediest not once but more then 5x on different site and it was clear my internet speed dropped. *NOTE* Rogers did took my express money*
I contacted rogers and they sent out some guy to come and check it out. He came and started looking and wires wires etc, and at the end I think the guy literally gave up because hes like
Fixer: `yes, yes. I found the problem. We need to drill and bring a new wire in`
I asked why whats wrong with the previous one,
he Replied `we need to drill.. `and then he took off...
How can i fix this? Should i drill. I mean Even if i drill will it fix the problem Because all you are doing is creating another hole in my wall from outside to bring in a new wire replacing the old one.
** NOTE **
My Download speed is Extremely slow 0.5 kbps
But my upload speed is same as previous!!!
I live in Toronto , North York
I had rogers for more then 7 years, and im thinking of switching to teksavvy if this does not get solved.