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rmatt86

join:2003-12-03
31673

reply to rmatt86

Re: [GA] My Cable Service

I understand. We use half inch coax for cable at some of our older properties so I know how finicky those things can be. Unfortunately, I sent my model 3 to a technician in NC while I RMA his, so the only thing I have around is a dinky TR-3.

So far my signal strengths are a bit on the lower side, but nothing to the point it should be interfering with service levels. I would be fine if they had to kill my service for a day or two while they traced it back, but that means they have to actually start tracing it. They just show up at the house, scratch there head, and leave. Although, one did actually have the audacity to send me his resume... before even leaving the house. This guy literally sat on my couch and emailed me his resume.


OldCableGuy

@communications.net

That's because you are putting in tickets with customer service, they will roll a tech who can work on the line from the pole to the house and nothing more. You need to get in touch with the regional manager and have them send a crew out to investigate, if it really is a problem outside of that.

And again, signal strength may not be the issue as a meter does not show you how much of that signal is actual signal and how much of it is noise.


rmatt86

join:2003-12-03
31673

1 edit

Apologize if that was confusing the way I stated it. I was meaning to say that signal strength is fine, quality has to be the issue. Since I am without my model 3, I cannot give exact measurements of BER. All I can tell you is the feed is at -7sh DBmV at the cable box on most channels.

Edit: Basically, agreeing with everything you said and going farther to say it has to the noise on the line.

Side note. For those that are thinking of ever buying a TR-3/TR-2. DON'T. It's almost a pure waste of money.


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