Switching providers MAY fix the problem but there is a pretty decent chance that it won't. Additionally a provider in one area may have fantastic internet but at the next box over their gear is outdated and it sucks there. Your best course of action is trying to get technical support for it on the ISPs forum here.
reply to blz there isn't much choice around here. stay far far away from centurylink (although i dont think they serve much on the eastside) if you care about ping.
i'm still using speakeasy/megapath/covad for gaming. they still have a local(ish) pop, so pings are still decent. i didnt know they stopped signing up new residential customers. good to know.
seattle area internet sucks big time, so i wish you luck. -- When you are leaving.. heaven is a distance not a place. --Carissas Weird
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