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Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY

NYC TV goes black - Anyone else have this?

When I'm working at home I often like to run the tv in the background just to keep in touch with local news, etc. Twice this afternoon I realized the screen had gone black and the sound cut out after a while. Changing the channel with the remote brings it back but its still a pain in the butt.

Also sometimes it takes a ridiculously long time to change channels. Last night I counted off the seconds and gave up when I reached 500. Rebooting the box brought them back. If the weather was better I'd just swap the box and remote but it's just too damned cold today.

MeInDallas

join:2001-08-17
Dallas, TX

What box are you using?



Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY

It a (clunky) Samsung SMT-H3050


MeInDallas

join:2001-08-17
Dallas, TX

Hmm I havent had any experience with that one. I have the newer DCX3400's and when I first got them they would do that same thing, then after you would switch the channels it would all come back. We even had the famous "black screen recordings" but we got a newer firmware update and all that disappeared after that. A lot of people are still running the older firmware and still have the same issues so I was going to ask you what firmware you were running on your boxes. Maybe someone else might know. Have you checked the AVS Forums? Theres always a lot of talk over there about boxes.



bradenmcg

join:2000-10-26
Cleveland, OH

reply to Stacy
Sounds like it is the SDV idle timeout.

I don't know if NYC is on SDV yet but I'd assume so. What channel did you have it on?

Try leaving it on a standard analogue channel like 3 (non-HD) - that shouldn't ever cut out.



Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY

said by bradenmcg:

Try leaving it on a standard analogue channel like 3 (non-HD) - that shouldn't ever cut out.

$151/month to leave it on Channel 3 SD? I don't think so


bradenmcg

join:2000-10-26
Cleveland, OH

Unfortunately, this is how Switched Digital Video works. If you leave it on a channel long enough without doing anything, it makes the assumption that you aren't actually watching the station and shuts down the feed after a while. ("A while" should be multiple hours here though, someone who works for TWC would have to chime in to give you the real details.)

If you occasionally change channels, or possibly even just call up the guide every so often, that may trigger a reset on the timer, but I don't know for sure.

SDV is part of why I dropped TiVo - it absolutely ruins the "suggestions" feature, which is one of the best reasons to have a TiVO IMHO.



Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY

That might explain problems I've had in the past watching the Tour de France. After watching riders compete for hours the screen would go blank when they were yards before the finish.



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4

said by Stacy:

That might explain problems I've had in the past watching the Tour de France. After watching riders compete for hours the screen would go blank when they were yards before the finish.

In Buffalo its a 3 hour time out. Any press on the remote will start the clock again. There is also a pop up that lets you know

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY

I've seen the pop-up come on late at night when I've been watching channel four for several hours but I've never had it on Versus HD with the TDF.

It is possible though that it comes on when I'm working at the computer and only listening to the tv.


MeInDallas

join:2001-08-17
Dallas, TX

reply to Stacy
I've seen it before here in Dallas after 4 hours. It'll pop up and say its going to change the channel, usually to one of the local channels. I notice when I turn the TV on the next day my channels are on local stations.


BirdOPrey5

join:2011-07-19
Bayside, NY

reply to Stacy
My Explorer 8300 will freeze up (box works fine but image is frozen, no sound) at least a couple times a week and only on The History Channel- which is what I have on the most. It's not any sort of power save feature, it will happen 5 seconds after I change the channel sometimes. It will push me to FiOS one day.



motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

reply to MeInDallas

said by MeInDallas:

I've seen it before here in Dallas after 4 hours. It'll pop up and say its going to change the channel, usually to one of the local channels. I notice when I turn the TV on the next day my channels are on local stations.

Over here in Arlington sometimes on my DCX3400 it will be on another SDV channel if I leave it on a SDV channel over the 4 Hour period. I never seem to have tuning problems with SDV like the original poster mentioned. Maybe NYC is running out of SDV bandwidth? I know here in DFW we got 8 more SDV QAMs back in October before they launched those 20 new HD channels. I remember a few times before they moved things around to get those 8 SDV QAMs up in October I would sometimes late at night get SDV errors where all of the SDV slots would be filled and this only happend a few times.

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