| Routing Problems I had Suddenlink install their 20mb service on Dec 14th - I immediately called that night when i tried to get on and play some games - 99% of the servers for the games i play have over 100 ping. Ones that before where in the low teens. I have talked to numerous peoplea to try to have this issue fixed - out of about 10 different people - only one person understood my problem, but is MIA. Here are some tracerts (I am in Arcata, Ca - these ips are in Los Angeles) -
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Mike>tracert 66.150.155.141
Tracing route to c-66-150-155-141.internap-la.nfoservers.com [66.150.155.141]
over a maximum of 30 hops:
1 7 ms 7 ms 7 ms 10.30.16.1
2 7 ms 7 ms 7 ms 173-219-251-216-link.sta.suddenlink.net [173.219
.251.216]
3 14 ms 15 ms 15 ms 173-219-251-162-link.sta.suddenlink.net [173.219
.251.162]
4 91 ms 91 ms 96 ms 64.211.194.149
5 96 ms 97 ms 96 ms ae9-20G.scr3.SNV2.gblx.net [67.16.145.117]
6 99 ms 93 ms 94 ms po6-40G.ar4.LAX1.gblx.net [67.16.129.202]
7 106 ms 102 ms 105 ms INTERNAP.te1-4.ar4.LAX1.gblx.net [64.215.30.78]
8 108 ms 109 ms 110 ms border1.po2-2g-bbnet2.ext1.lax.pnap.net [216.52.
255.86]
9 106 ms 107 ms 105 ms nuclearfallout-48.border1.ext1.lax.pnap.net [63.
251.209.182]
10 101 ms 104 ms 104 ms c-66-150-155-141.internap-la.nfoservers.com [66.
150.155.141]
Trace complete.
C:\Users\Mike>tracert 67.215.240.140
Tracing route to hosted.by.pacificrack.com [67.215.240.140]
over a maximum of 30 hops:
1 6 ms 7 ms 7 ms 10.30.16.1
2 7 ms 7 ms 7 ms 173-219-251-224-link.sta.suddenlink.net [173.219
.251.224]
3 15 ms 15 ms 15 ms 173-219-251-162-link.sta.suddenlink.net [173.219
.251.162]
4 107 ms 99 ms 100 ms 64.211.194.149
5 91 ms 91 ms 91 ms po4-20G.ar4.SJC2.gblx.net [67.16.142.209]
6 91 ms 96 ms 94 ms ticali-1.ar4.SJC2.gblx.net [208.50.13.26]
7 94 ms 94 ms 95 ms xe-3-3-0.lax20.ip4.tinet.net [89.149.184.149]
8 91 ms 91 ms 91 ms quadranet-gw.ip4.tinet.net [77.67.68.238]
9 90 ms 90 ms 91 ms 96.44.180.245
10 102 ms 91 ms 93 ms lax6-r2.quadranet.com [216.144.225.242]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Users\Mike>tracert 173.199.86.190
Tracing route to 173.199.86.190 over a maximum of 30 hops
1 5 ms 7 ms 7 ms 10.30.16.1
2 7 ms 7 ms 6 ms 173-219-251-224-link.sta.suddenlink.net [173.219
.251.224]
3 150 ms 206 ms 207 ms 173-219-251-162-link.sta.suddenlink.net [173.219
.251.162]
4 89 ms 92 ms 89 ms xe-1-2-0.mpr3.sjc7.us.above.net [64.124.200.185]
5 90 ms 91 ms 120 ms equinix.xe-2-0-0.cr1.sjc1.us.nlayer.net [206.223
.116.61]
6 90 ms 91 ms 91 ms xe-3-3-1.cr1.lax1.us.nlayer.net [69.22.142.8]
7 92 ms 94 ms 94 ms ae1-50g.ar1.lax2.us.nlayer.net [69.31.127.130]
8 90 ms 91 ms 94 ms as20473.xe-3-0-4.ar1.lax2.us.nlayer.net [69.31.1
27.166]
9 90 ms 91 ms 91 ms 173.199.86.190
Trace complete.
C:\Users\Mike>
Any help is greatly appreciated!! |
|
| Hello Frivolous. Please PM me your public IP and your cable modem's MAC address and I would be glad to look into this for you. |
|
|
|
| reply to frivolous
Thanks for the PM. Please re-test. I believe I have found and squashed the problem. |
|
| Yes you have - Awesome!! |
|
| reply to SDL L3Tech
Yes you have!! - I want to thank you for all your help - What was the issue? in case it comes up again - Thank you again!! |
|
| Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Mike>tracert 66.150.155.141
Tracing route to c-66-150-155-141.internap-la.nfoservers.com [66.150.155.141]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 10.30.16.1
3 68 ms 74 ms 70 ms 173-219-251-218-link.sta.suddenlink.net [173.219
.251.218]
4 15 ms 19 ms 16 ms 173-219-251-162-link.sta.suddenlink.net [173.219
.251.162]
5 92 ms 88 ms 95 ms 64.211.194.149
6 71 ms 70 ms 70 ms ae9-40G.scr4.SNV2.gblx.net [67.17.72.13]
7 82 ms 80 ms 83 ms po2-40G.ar4.LAX1.gblx.net [67.17.95.214]
8 73 ms 74 ms 77 ms INTERNAP.te1-4.ar4.LAX1.gblx.net [64.215.30.78]
9 67 ms 70 ms 75 ms border2.po2-20g-bbnet2.lax010.pnap.net [216.52.2
55.93]
10 73 ms 69 ms 67 ms nuclearfallout-53.border2.lax010.pnap.net [63.25
1.209.182]
11 89 ms 85 ms 85 ms c-66-150-155-141.internap-la.nfoservers.com [66.
150.155.141]
Trace complete.
C:\Users\Mike> |
|
| reply to frivolous
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Mike>tracert 66.150.155.141
Tracing route to c-66-150-155-141.internap-la.nfoservers.com [66.150.155.141]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 10.30.16.1
3 68 ms 74 ms 70 ms 173-219-251-218-link.sta.suddenlink.net [173.219
.251.218]
4 15 ms 19 ms 16 ms 173-219-251-162-link.sta.suddenlink.net [173.219
.251.162]
5 92 ms 88 ms 95 ms 64.211.194.149
6 71 ms 70 ms 70 ms ae9-40G.scr4.SNV2.gblx.net [67.17.72.13]
7 82 ms 80 ms 83 ms po2-40G.ar4.LAX1.gblx.net [67.17.95.214]
8 73 ms 74 ms 77 ms INTERNAP.te1-4.ar4.LAX1.gblx.net [64.215.30.78]
9 67 ms 70 ms 75 ms border2.po2-20g-bbnet2.lax010.pnap.net [216.52.2
55.93]
10 73 ms 69 ms 67 ms nuclearfallout-53.border2.lax010.pnap.net [63.25
1.209.182]
11 89 ms 85 ms 85 ms c-66-150-155-141.internap-la.nfoservers.com [66.
150.155.141]
Trace complete.
C:\Users\Mike> |
|
