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FFH
Premium
join:2002-03-03
Tavistock NJ
kudos:5

Sprint says their CEO misspoke

Sprint corrects their CEO's statement - he meant only the prepaid svcs & not the postpaid Sprint.
»news.cnet.com/8301-1035_3-573534···1_3-0-20

Sprint executive Bill White denied this was the case. Sprint's businesses include its prepaid arms Boost Mobile and Virgin Mobile, both of which do practice throttling, and Hesse was referring to those customers.

"We don't throttle our unlimited postpaid customers," White said. "He is not referring to postpaid."


--
The nine most terrifying words in the English language are, I'm from the government and I'm here to help.
»www.politico.com/2012-election/


WeKnSmith

join:2001-08-09
Noblesville, IN

1 recommendation

Engadget, and a few other sites are stating that they misquoted him. It seems as if it is not a case of him having misspoke.

He stated that they throttle the top 1% of users that are using excessive data while roaming. Sprint has always advertised unlimited data while on the Sprint network. The terms and advertising clearly states that there is a limit of 300 MB of data usage while roaming on other networks.

Sounds to me as if one or two journalists misquoted him, and then everyone else jumped on the bandwagon to get the story out. Now everyone, including DSLReports, is going to have to backtrack and fix the news article titles.



King P
Don't blame me. I voted for Ron Paul
Premium
join:2004-11-17
Murfreesboro, TN

You know what's funny, is that whenever I check my usage stats in my Sprint account, it says I have Unlimited Data Roaming.

Now, obviously we all know that isn't true, because (as you stated) it says there is a 300MB limit on roaming data. In fact, I rooted my Nexus S 4G, installed Roam Control and force roamed on Verizon for 3 straight months with 1GB+ data usage per month and Sprint sent me a nastygram in the mail, telling me to cut it out or they'll terminate my account.

With that said, couldn't Sprint get in trouble for stating unlimited Roaming in one place, but saying you have a 300MB limit in the ToS?
--
My Music blog:
»www.zunetracks.net


25139889

join:2011-10-25
Toledo, OH

No. Only because the hard limits are stated in your contract (TOS/AUP) that you agreed to with your service.


25139889

join:2011-10-25
Toledo, OH
reply to WeKnSmith

DSLR would NEVER admit to being wrong.



silentlooker
Premium
join:2009-11-01

1 recommendation

reply to 25139889

In my contract it says unlimited. If i to get such letter I will sue the for false advertisement and breach of contract.



Go Tarheels
Premium
join:2006-01-05
Nashville, NC
kudos:1

Which requires you to prove in court, which also you have to prove damages. It's an uphill battle & don't expect any attorney to take your case unless it's a class action suit (which I don't see many complaining about force roaming data usage). I would terminate you too. All they have to do is see what towers you are roaming on and figure out you have a rooted phone and are forcing it to roam in network. Breach of contract...



silentlooker
Premium
join:2009-11-01

said by Go Tarheels:

Which requires you to prove in court, which also you have to prove damages. It's an uphill battle & don't expect any attorney to take your case unless it's a class action suit (which I don't see many complaining about force roaming data usage). I would terminate you too. All they have to do is see what towers you are roaming on and figure out you have a rooted phone and are forcing it to roam in network. Breach of contract...

1) I see no reason to get a lawyer. There is something called small claim court.

2) Phone get prl from sprint that makes it automatically roam on Verizon when there is no Sprint signal available but there is Verizon.


Go Tarheels
Premium
join:2006-01-05
Nashville, NC
kudos:1

I apologize, I reread the statement above and thought it was you. I was referring to the post that said they were forcing it to roam. This wasn't you who said that. Small claims court still requires proof of damages. I am not sure what damages you would claim if Sprint canceled your account, as there are other providers. I think it would be an uphill battle. They may reimburse you for the phone you purchased, but that's about it.



silentlooker
Premium
join:2009-11-01

said by Go Tarheels:

I apologize, I reread the statement above and thought it was you. I was referring to the post that said they were forcing it to roam. This wasn't you who said that. Small claims court still requires proof of damages. I am not sure what damages you would claim if Sprint canceled your account, as there are other providers. I think it would be an uphill battle. They may reimburse you for the phone you purchased, but that's about it.

In the contract that I signed with sprint it says roaming is unlimited both on the website and on my bill. I would sue Sprint for damages that resulted in me having to switch to another carrier and having to pay more per month and not get same type of unlimited plan as I had with Sprint.


Go Tarheels
Premium
join:2006-01-05
Nashville, NC
kudos:1

Interesting... Can you take a screen shot? I am looking for that under my acct.



silentlooker
Premium
join:2009-11-01

said by Go Tarheels:

Interesting... Can you take a screen shot? I am looking for that under my acct.

Here you go



Go Tarheels
Premium
join:2006-01-05
Nashville, NC
kudos:1

Oh ok. Does our contract support that as well? I hardly roam, or even use 3g for that matter. I try to use much wifi as possible. 3g in my parts is a joke now. When I first got the EVO, it was very quick. Now, it takes forever to bring up a webpage, even in its mobile format.