| bad "service" Suddenlink is HORRIBLE, but they're the only choice we have if we want Internet. I've called every day this week, to complain about the Internet going out every few minutes! Their response "the techs are aware of the problem and they're working on it". They might as well just say "quit calling cuz it's not gonna do you any good"!!
And don't even bother to try to call Jerry Kent, the CEO. You will get the voice mail of JOHNNA TURNER, and she won't bother to call you back. It's no wonder their customer service stinks, when it starts at the top!!! No one cares at that company!!!!! |
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| Hi sln0502 - my name is Ashley, and I'm with Suddenlink. Please accept my apologies that your experience with us has been less than exceptional. I would be happy to investigate this issue for you. Please feel free to contact me directly with your account address: ashley-AT-suddenlink-DOT-com. Thank you! |
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| reply to sln0502
You were actually trying to contact the CEO? I'm sure he could get your internet working for ya. |
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