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Whaa

join:2012-01-07

[MN] Poor quality picture

Since the conversion, the picture quality has been much worse than previous. We have Family Cable and the non-HD channels are just awful. We waited a week for a technician appt. and he checked the signals and said everything was fine but agreed the quality on many of the stations was sub par. After he'd trampled mud through the house I asked him what could be done to remedy the problem, he shrugged his shoulders and left. Not before telling me I should just upgrade to HD.

Why would I consider adding to the cost of something that's supposed to work and doesn't.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
I apologize for the actions of the tech and would love to look into this for you. Please PM me your telephone# or MAC ID and I can see what is going on with your TV signal.