skjWelcome to the far side of realityPremium,Mod
Comcast slips in extra charge for channel guide magazine
Always good to check any bill, but particularly with Comcast. Their latest attempt to sneak and squeeze more money out of me was the addition of a $3.95 charge for a channel guide that I never ordered. The customer service rep stated they sent out an initial "complementary" copy and then after which they would add the fee on to the bill. She never did answer my question as to who authorized the additional charge for a channel guide and acted that was just a standard thing for them to do. So, if you happen to get your "complimentary" channel guide copy, I would advise calling them immediately to avoid an extra charge on your bill.
Reality is the leading cause of stress among those who are in touch with it.--Jane Wagner