| [IL] Where I can Find Mediacom Rates?? I had Mediacom Cable/Internet for a couple of years, This was 5 or 6 years ago. Mediacom was the worst experience I ever had with a company. I went to DSL as soon as it was available in my city, even tho the DSL internet speed was half of what I was getting with Mediacom. Satellite became my TV option. Both services have been very reliable.
However I find myself in need of higher internet speed. I have 3mbs DSL and want faster. Mediacom has been advertising promo rates a lot lately. I get their flyrs almost weekly. However I have searched and searched and can not find Mediacoms regular rates for TV and Internet. They apparently are not proud of their regular rates and either hide them or do not publish them on the internet.
Does Mediacom require their modems and wireless or can I buy my own? I saw they want $4 a month for wireless which is ridiculous IMO.
I want to know what the Mediacom rates are after the promos run out, Anyone know? zip=62920 |
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 UHFAll static, all day, ForeverPremium,MVM
join:2002-05-24 | Hell, I'd be happy to know even the promo rates for Internet ONLY. Everything on the website is for VIP Pak. I don't need phone or TV, only broadband internet. Ideally without a contract since fiber to the home will be coming in about a year. |
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| The present internet Promo I am seeing is Internet at 12mbs for 19.95 a month for a year and 29.95 for the second year, then "regular rates". The "regular rates" are what I want to know. The above is a standalone offer, no VIP or gotta get TV rate. Just internet. "Normal" installation is free but it says modem rental "extra" and $4 a month for a wi-fi setup. 30 day satisfaction guarantee. It does not say what the modem rental price is. I have seen this promo on the net somewhere also.
I do not want Mediacom TV (it is horrible) compared to Dish/Directv and way overpriced. NO WAY would I ever rely on Mediacom for phone service.
After 2 years of frustrating (very frustrating) Mediacom internet in the past I am not entirely sure I want to endure this company again. However at this price and guarantee I might try it. I want to know what it will cost after the 2 year promo. |
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k9iua6
join:2004-05-23
Dubuque, IA
1 edit | reply to Lazy Senior
Every time this question comes up, I am at work and my rate sheet is at home, and then I forget to look up.
See the first reply in this thread for the approximate non-promotion rates for the various speed tiers.
»[IA] HSI Prices?
Add $15 to the stated price if internet will be your only product, as there is an administrative fee charged on the first product with Mediacom.
The user MediacomChad on this forum, one of the "good guys"
in MC customer support, will hopefully chime in with the specific prices and also tell you whether Ultra and faster is available in your specific market area.
ADDED: Modem rental is $5/month. So purchasing a cable modem makes sense if you will be subscribing longer than the number of months needed to equal the cost of your modem.
ALSO ADDED: There is an error in the price given on the post I refer you to for the 12/1 service. Cost with administrative fee is the $60-something, whereas with another package it is upper $40s. |
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 IowaManPremium
join:2008-08-21
Grinnell, IA | reply to Lazy Senior
For Des Moines,
12/1 is $45.95 + $15 HSD Trap Fee
MAX 20/2 is $54.95 + above
50/5 is $94.95 + above |
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| What is a Trap Fee and is it recurring?
I can not understand why Mediacom does not publish rates on the internet like Dish, Directv, and the DSL companies. I guess they probably feel their rates are not noncompetitive?
It certainly gives a prospective customer an uneasy feeling, the kind you get when you go into a used car dealer. It is almost like Mediacom does want a customer to see what the prices are with all the hidden and extra fees until the service is already installed and you faint when you get the first bill. I believe I am going to pass on Mediacom Internet unless I can get firm, understandable, bottom line, out the door prices. |
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IowaManPremium
join:2008-08-21
Grinnell, IA Reviews:
 ·Iowa Telecom
 ·Mediacom
| If you subscribe to Internet only, They will place a "trap" on your line to prevent you from receiving TV service.
Unfortunately it is a recurring fee 
If you have phone OR TV or BOTH you are NOT charged the fee.
See if you can get the "Limited TV" for a promo rate (Normally $29.95) for the times that your dish may go out  |
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| reply to Lazy Senior
Regular prices attached for my area. |
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| reply to IowaMan
Goodness, a $15 monthly fee just so I can *not* get their TV service. Ridiculous. FWIW and contrary to Cables advertisements, the satellite dish rarely goes out and when it does it comes back on within 10 minutes or so. Contrast that with my almost weekly calls to Mediacom 6 years ago complaining that the TV/internet was down and them replying they would get a service man out in "a couple of days". |
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k9iua6
join:2004-05-23
Dubuque, IA
3 edits | It is not a "trap fee." IowaMan is playing loose with his words. It is an administrative fee. If you have only one service with Mediacom, whether it be TV, cable, or phone, and no other services, then you are charged this administrative fee for this first service to cover billing, maintenance, and other costs associated with providing the cable line to your house. Yes, for internet-only or phone-only customers, there is a TV trap installed on your line, but that is not what the $15 fee is for.
ADDED: In the Waseca charge sheet above, the administrative fee is built into the pricing for TV and for phone it is a clearly labeled in the either/or pricing. It is broken out specifically for the internet, as the typical one-service only account holder is a internet user. I have yet to run across a phone-only customer of Mediacom, although I'm sure they do exist. |
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| Think about it. That same administrative fees for billing, maintenance and other costs are there for those who have any services with Mediacom, regardless if it's one, two or three.
Basically, you are charged $15.00 extra per month for only having HSD service.
said by k9iua6:If you have only one service with Mediacom, whether it be TV, cable, or phone, and no other services, then you are charged this administrative fee for this first service to cover billing, maintenance, and other costs associated with providing the cable line to your house. Yes, for internet-only or phone-only customers, there is a TV trap installed on your line, but that is not what the $15 fee is for.
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| said by Brutus1 :Think about it. That same administrative fees for billing, maintenance and other costs are there for those who have any services with Mediacom, regardless if it's one, two or three.
Basically, you are charged $15.00 extra per month for only having HSD service.
Yup. It's been that way for years and years and years. MediaCom is first and foremost a cable TV provider. If you choose to use their lines for a single non-TV service, you are charged an administrative fee for doing so.
11 years ago when I moved into my house, the fee was there. Now, in 2012, the fee is still there. In the past, it was a wash anyway: pay a $10 or $15 administrative fee or pay $10/month for broadcast basic. Most people chose to just keep the broadcast basic package as a backup for locals during storm coverage if they also had satellite TV, rather than pay a fee for nothing.
Since the price of Broadcast Basic has gotten out of control in the last few years (everywhere except maybe Iowa City, Iowa), the administrative fee is now cheaper than signing up for a TV service just to avoid the fee.
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"Great spirits have always found violent opposition from mediocrities. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." --Albert Einstein |
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| reply to Brutus1
Yes, I have thought about it. Mediacom can charge whatever they want and I can decide NOT to use Mediacom services. Whatever they call it, the customer has to pay it and it makes Internet $61 a month. Mediacom's TV service is severely lacking compared to Dish/Directv and anyone who would rely on Mediacom for Telephone service is severely lacking in common sense. IMO the only service they have to offer me is Internet and the last time I had Mediacom Internet it was great when it was working. The problem was it was extremely un-reliable in my Village. Even worse was their (very) poor customer support. Which is why I cancelled Mediacom and went to DSL, which is slower but very reliable.
I speak as an very dis-satisfied customer of Mediacom for 2 years. |
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 MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:57 | reply to Lazy Senior
If anyone has questions regarding the regular rates for any services, send me an IM and I would be happy to provide those rates for your area. |
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| reply to CR_Client
said by CR_Client:Yup. It's been that way for years and years and years. MediaCom is first and foremost a cable TV provider. If you choose to use their lines for a single non-TV service, you are charged an administrative fee for doing so. Think about this: I have DSL from a Telephone Company. This company is first and foremost a Telephone provider. I do not have Telephone service with this company, I only have DSL (AKA Naked DSL). I pay the SAME rate without any added bogus "Administrative Fees" as I did when I had Telephone Service. My DSL price is the same as what I was paying when I had their telephone service. NO extra fees whatsoever. |
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| LazySenior I'm not sure what you're getting at? We're just providing the information there is no need to get defensive. We didn't set the fee. And for those people saying it is not a trap fee, I call BS on that. Is it there if you get television service only? NO! It's obviously a no-TV fee. |
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k9iua6
join:2004-05-23
Dubuque, IA | reply to Lazy Senior
said by Lazy Senior:Think about this: I have DSL from a Telephone Company. This company is first and foremost a Telephone provider. I do not have Telephone service with this company, I only have DSL (AKA Naked DSL). I pay the SAME rate without any added bogus "Administrative Fees" as I did when I had Telephone Service. My DSL price is the same as what I was paying when I had their telephone service. NO extra fees whatsoever.
Then you got lucky with a good local telephone company.
Here in Iowa, which is Qwest, now CenturyLink, for most of us, DSL costs are higher if you are only buying internet service. To get the competitive reduced rates for DSL, you have to bundle with a phone plan - a little reduction if basic phone (no features), and more of a reduction if have phone with all the features. Same type of deal as Mediacom being a TV provider first and foremost, and providing discounts (okay, OldCableGuy and IowaMan, "trap fees" if you insist) only if you are buying television service first.
It does sound like you can stick with your DSL service. You just need to become a voting stockholder so you can convince them to upgrade their equipment and service to get you higher than 3 Mbps service. |
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| said by k9iua6:Then you got lucky with a good local telephone company.
It does sound like you can stick with your DSL service. You just need to become a voting stockholder so you can convince them to upgrade their equipment and service to get you higher than 3 Mbps service.
Ha, I have Frontier, hardly what I would call a good local Telephone Company. Customer Service almost (but not quite) as frustrating as Mediacom.
I probably have as much chance of getting faster DSL rates as you have of getting rid of a bogus Mediacom "Administrative Fee". :> |
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| reply to OldCableGuy
said by OldCableGuy :LazySenior I'm not sure what you're getting at? We're just providing the information there is no need to get defensive. We didn't set the fee. And for those people saying it is not a trap fee, I call BS on that. Is it there if you get television service only? NO! It's obviously a no-TV fee.
I do appreciate the rate info and have sent Chad a PM to get the rate in my village. It did seem to me the Mediacom "Administrative Fee" was being defended. Which is fine, if you think it is fair -pay it.
As a prospective customer of Mediacom I have to decide if their rates are fair for the service provided and this includes finding out about all hidden fees before becoming a customer. |
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IowaManPremium
join:2008-08-21
Grinnell, IA | reply to k9iua6
Some of us also have Windstream,
Dry DSL from them is $40 for 3Mb, 6Mb is $45 and 12Mb is $49
Nothing else is necessary for the above pricing. |
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