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Links: ·Shaw FAQ ·Shaw Support Site ·Shaw AUP ·Shaw Speed Test
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AuthorAll Replies

Cornat

join:2011-10-17
Kelowna, BC

reply to Paolo

Re: regarding the DPC3825

said by Paolo:

does shaw put this modem/router in bridge mode for u or do they give u the login/pass and let u do it yourselfs

Shaw has to do it. It gets flashed with a different firmware from the CMTS.

lisior
Premium
join:2011-11-04
Calgary, AB

reply to DanteX
Could you educate me on how to flash a Netgear router and what with and more importantly why instead of using stock settings and firmware? Just got Shaw to put my Cisco unit in bridge mode and will pick up a Netgear router today. WNDR4500 looks good as I can plug my printer via USB to the router and not worry about setting up home network sharing etc.
--
lisior
Calgary, AB


DanteX

join:2010-09-09

Using custom firmware like TomatoUSB or DDWRT adds in extra features for more control over what you can do with your hardware. Only if your hardware is supported.


DanteX

join:2010-09-09

reply to DanteX
Turns out my issues may be relating to the fact that my Cisco unti is only bonding to 4 out of 8 channels


kevinds

join:2003-05-01
Calgary, AB

reply to Cornat
Its not a firmware change, its a configuration change, same as when you change your internet plan.

TFTP server gets a new configuration file for your modem (same as plan speed changes), CMTS tells your modem to reboot, modem reboots and gets a new file.

Firmware updates take way longer to do, and several reboots.

There is a user account that would allow us to do it ourselves, but nobody knows what it is.
--
Yes, I am not employed and looking for IT work. Have passport, will travel.


lisior
Premium
join:2011-11-04
Calgary, AB

reply to DanteX
So I placed my Cisco unit in bridge mode with a little help from Shaw Chat (well, they did it), plugged in mint new Netgear WNDR4500 and guess what? HomeGroup can be established... imagine that! Which begs the question what on earth is wrong with these Cisco unit... willing to bet that my PS3 wireless speeds will be much, much better than on Cisco. You should be ashamed of yourself Shaw for peddling this low quality hardware...
--
lisior
Calgary, AB



joeuser

@shawcable.net

reply to DanteX
How are you able to tell this??


DanteX

join:2010-09-09
Reviews:
·TELUS

1 edit

Was talking with Shaw Sean and his team working on my issue.

some new findings after facotry resetting my Cisco unit.

Jan 19th 840 am

»www.speedtest.net/result/1717325891.png

62.84/5.55

842am

»www.speedtest.net/result/1717329513.png

84.91/7.29

844am

»www.speedtest.net/result/1717333335.png

80.41/7.29

My router should arrive with in the next week, once its here I will activate bridge mode to see if it changes anything for the better otherwise I am requesting a new cisco unit that will actually bond to all 8 channels instead of 4


DanteX

join:2010-09-09

reply to DanteX
I am also thinking Shaws speed test is squewd because it records me as having 137.4/6.66


Cornat

join:2011-10-17
Kelowna, BC

Try this

»www.terago.ca/speed-test/Default.aspx


DanteX

join:2010-09-09

17.6Mbps / 6.7Mbps with that test from Terago


DanteX

join:2010-09-09

reply to DanteX
been talking to a few different reps on the online chat and know one knows how to put Shaw 250 into bridge mode using the cisco unti they put two escalations on my file. This is a joke no one knows anything about the products they support.


Lesaonar

join:2000-07-25
Victoria, BC
Reviews:
·Shaw
·TELUS

said by DanteX:

This is a joke no one knows anything about the products they support.

Tech support is who you contact to get the modem put into bridge mode, not CSR's.
--
Anon filter enabled. Register an account if you want to be taken seriously.

ravenchilde

join:2011-04-01
kudos:1

CSRs should be able to look it up.

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