Reviews:
 ·Windstream
| Connections Issues in Riesel TX Started Sunday 01/08/2012...Called Tech Support
"We Know about the Problems But Cannot give you answer when this problem will be Fixed"
Monday,Tuesday late evening...Same BS!
Your support is really giving AT&T a run for 1st place in the worst Customer service there is!
I am paying for high speed and getting dial up service or less.
At least spit and give me a clue, KEEP THE CUSTOMER INFORMED!!!!!! and I will Quit calling. I have been paying over 100.00 for internet and phone (i don't use the phone, just for the bundle) a month for years!
Fixing to drop it all and go with another ISP. Unlike other customer of yours, I don't need you! |
|
 WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28 | JTanner-
Please send me a PM or post your home phone number in » Windstream Direct and I would be happy to take a look for you.
Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com |
|
| PM Sent! |
|
WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28 | I have sent you the info you requested.
Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com |
|
| PM Sent! Slower than 99% of US
So what Does Windstream actually Sell! Or What better words What in the Hell am I Paying For! |
|
| reply to JTanner
Damn its actually got WORSE, I didn't think this could happen
Windstream never ceases to surprise me!
Still no help |
|
| Well I unplugged my 4200 Router for about 10 min. and plugged back in and now its working? hmmm |
|
WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28 | Sounds like your modem may be going bad. I have sent you out a new modem.
Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com |
|
Reviews:
·Windstream
| Well Just a Update, the new Modem, did not fix, So it is like I said before, OVERSOLD Bandwidth.
Aaron,
How can your Company be allowed to Keep selling Internet service, When you can not possibly deliver.....That is Fraud any way you slice it! All the complaints on this sight, Do the Company Co's see them ?
I am gonna sell you a new car, But you can only drive it during the morning hours (because it will not run any other time) between 7am-9am, But you have to pay for full time usage, What would you do??? |
|
| reply to Windstream
Oh and you forgot to tell me, I was gonna be charged 100.00 for a router, that still does not fix my problem! |
|
WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28 | You should not have been charged for it. I have had that charge manually removed from your bill.
Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com |
|
Reviews:
·Windstream
| reply to JTanner
Aaron, it seems I have to still call in everyday to report the problem, when yall know there is a problem and it will not be resolved until March sometime, to get a credit on my bill for charging me for internet, that I can not use! So me posting on this sight really does no good for credits in billing!
I guess I will call everynight when I get Home in order to get a credit ..... |
|
|
|
| reply to JTanner
As I sit here and read post from all over, does wind stream actually have a place where the Internet works problem free? or is this place a dream. |
|
