said by nlwnola:I work for AT&T, we have these guys in our market down here in Louisiana.
Sales isn't about getting someone to sign up, its about getting someone the solution that works best for them and making sure it keeps working and service after the sale.
you truly are a salesman....
I believe with AT&T, it's not about the solutions, it's the numbers that those "supposed" solutions bring you.
Pls. don't come in here and preach about solutions. I had a very good solution to my problem before and what did AT&T do? Take out that solution without notice and can't give it back to me.
All about who you talk to? Every call to AT&T is a challenge, wherein finding the right person to talk to is the problem.
Local retail stores are no different. The simplest task of changing SIM cards is a gargantuan book of rules to follow sales pitch whatever is what you'll face. I did find one manager who went out of the norm for me and gave me what I wanted, with no hassle. And when the survey came, he was all 5 stars for me.