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unibroker
Premium
join:2010-11-12
Altadena, CA
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Ubuntu 11.1, Synaptic Manager and printer issues

I read somewhere, I believe it was the Brother site, that it is best to download the driver through Synaptic Manager. I did this (btw, it warned me that this was an unsigned package but I went ahead) but my MFC 6800 still would not print even after reboot.

I have Ubuntu in dual boot with XP and can still print from XP. My research suggests there is a bug in Ubuntu but my knowledge of the command line is not where I want it to be so feel uncomfortable just pasting in instructions.

Any ideas would be appreciated.


BBBanditRuR
Dingbits

join:2009-06-02
Parachute, CO

1 edit

Can you select a different driver model that's listed in your printer utility? If it's connected to the computer and you can pick a similar PPD or other instruction file instead of the 6800, possibly a 9050 or other similar printer description. Worth a shot.

Edit: USB & Parallel ports only on that model I think.

In any case, a look at the end of

dmesg
 

or

tail -f dmesg
 

Just to make sure it is being connected.

That should show it connected at some point, in which case you can narrow it down to a different PPD file to try.

Also, take a look here:

»www.openprinting.org/printers

unibroker
Premium
join:2010-11-12
Altadena, CA
Reviews:
·SONIC.NET
·AT&T DSL Service

Thanks for the response. At the very least I'll learn something.

I opened the Printer dialogue box under System Settings and the 6800 was the only one listed. I right clicked it and selected "enable" because it wasn't. Rebooted and no affect.

I printed a document but left the printer off. A bubble appeared in the upper right hand corner saying that the job had been initiated and a printer icon appeared in the tray. I opened the printer queue and the job was there waiting to be processed. I then turned on the printer. A bubble appeared saying that the job was finished, the printer icon disappeared from the tray and the printer queue was empty.

I did try your 2 command line inputs and the second produced: $ tail -f dmesg
tail: cannot open `dmesg' for reading: No such file or directory

The first produced a lot of text so I'll go through that in a little while looking for errors.


unibroker
Premium
join:2010-11-12
Altadena, CA
Reviews:
·SONIC.NET
·AT&T DSL Service

reply to BBBanditRuR
Resolved!

I went back into the Printer dialogue box in System Settings and selected Properties. Under Description 6800 MFC was identified but under Make & Model they had 6550. Now they only had 6800 CUPS (my research last night told me to look for LPR). Anyhow I selected the 6800 CUPS, selected a Test Page and it fired right up.

It seems when I was downloading the package in Synaptic I had inputted 6800 LPR and 6550 was the closest thing it could find.

Thanks for your input.


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