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Roop

join:2003-11-15
Ottawa, ON
reply to Phibian

Re: [DSL] Cellpipe random reboots / loss of sync (Check logs ple

I am having the same problem, around 1-3 disconnects a day. each time it's the modem. same firmware as you: this firmware is version v1.0.4.4R3WH.

i also have a sagemcom f@st modem from bell (i subscribe to their service directly). i don't use their service much so i'm not sure if a different modem would help but i think i need to start testing this... that is unless we can come up with something.



Phibian

join:2009-06-01
Ottawa, ON
Reviews:
·TekSavvy DSL

Excellent. The more people we can identify with this issue the more likely it is to get fixed!

Kovy says that the sagemcom is supposed to be fully compatible with the 7330 remote (which is what we are on). If you wouldn't mind doing a test it might help to narrow things down.

I'm working on TSI. So far I've got a senior tech talking to their manager about where to take this next. Looks like they are starting to believe that there is really an issue here. I will keep you all posted.