| reply to ualdayan
Re: Customer-provided modems on Business Class said by ualdayan:Do they have the 22Mbps tier for $99 where you are? That seems like a lot better deal than 16 for $89. If you don't need the speed 12Mbps for $59 also sounds better.
Nope, 16/2 is the fastest in this area currently. Had 22/5 been available, I would have already signed up for it. I've been calling Comcast every month or two to check up on availability, nothing new yet though.
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KI6RIT |
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 NetFixerFreedom is NOT freePremium
join:2004-06-24
The 'Boro
 ·Vonage
 ·Cingular Wireless
 ·Comcast
 ·AT&T Southeast
| said by n_w95482:said by ualdayan:Do they have the 22Mbps tier for $99 where you are? That seems like a lot better deal than 16 for $89. If you don't need the speed 12Mbps for $59 also sounds better.
Nope, 16/2 is the fastest in this area currently. Had 22/5 been available, I would have already signed up for it. I've been calling Comcast every month or two to check up on availability, nothing new yet though. And considering that Comcast has officially announced that their DOCSIS3 deployment is now completed, don't hold you breath while you are waiting. 
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History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower |
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| said by NetFixer:And considering that Comcast has officially announced that their DOCSIS3 deployment is now completed, don't hold you breath while you are waiting.
We got upgraded to DOCSIS 3 a few months ago (channel bonding on both downstream and upstream!), just that for whatever reason none of the tiers have been bumped up yet. There's definitely capacity available, I've hit 60-90 Mbps peak downstream speeds, and if Comcast's naming scheme is still the same, we have a 10 Gbps link from our CMTS onward.
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KI6RIT |
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| reply to NetFixer
Re: Fairly easy to switch - took 10 min with comcast support said by NetFixer:said by asjamias:Also, when do you think the ipv6 crunch day be?
I have no idea, but I expect it may just suddenly happen overnight with no real advance notice from Comcast. Comcast could easily push an IPv6 firmware (and the appropriate config changes for static IP accounts) to the SMC gateways on Sunday, and activate native IPv6 on Monday. That is why I have taken my IPv4 only Cisco RV082 out of service in preparation for that day. Cisco expects me to buy another expensive router from them rather than them upgrading the firmware in my current router, but I have news for Cisco...It ain't going to happen. looks like IPv6 day will in June 6, 2012....
maybe I can hold off a little longer until I decide to change my modem. |
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 JohnInSJPremium
join:2003-09-22
San Jose, CA | reply to hhahn
Re: Customer-provided modems on Business Class So, where can we buy the smcd3 for business class? The payback period on one of those is something like 2 years vs "renting"
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My place : »www.schettino.us |
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| said by JohnInSJ:So, where can we buy the smcd3 for business class? The payback period on one of those is something like 2 years vs "renting"
that or an SB6120 |
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JohnInSJPremium
join:2003-09-22
San Jose, CA Reviews:
·PHONE POWER
·Comcast
| said by asjamias:said by JohnInSJ:So, where can we buy the smcd3 for business class? The payback period on one of those is something like 2 years vs "renting"
that or an SB6120 No statics on the SB6120... sorry, need statics 
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My place : »www.schettino.us |
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| reply to hhahn
called Biz class support and played dumb not knowing about the modem fee increase...
they said, they can't do anything about it but if go out and buy my own, they'd be happy to swap it so I won't have any equip. fees.
oh well... |
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biomeshPremium
join:2006-07-08
Tomball, TX Reviews:
·Comcast
| According to their supported modem list for business class, basically the only supported customer owned retail modem you can buy is the SB6120. The other two modems are the comcast versions (-CCR), so unless comcast starts selling the SMC gateways, you are stuck renting the devices if you want static addresses. |
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NetFixerFreedom is NOT freePremium
join:2004-06-24
The 'Boro Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast
| reply to asjamias
Re: Fairly easy to switch - took 10 min with comcast support said by asjamias:looks like IPv6 day will in June 6, 2012....
maybe I can hold off a little longer until I decide to change my modem.
Read the fine print:
»www.worldipv6launch.org/participants/?q=2
Access networks around the world are enabling IPv6 by default for new subscribers by 6 June 2012. These operators are also enabling enough of their existing subscriber base so that 1% of the subscribers on their networks will be using IPv6 when they visit websites that have enabled IPv6. “Enabled by default” means the service will not require any IPv6-specific configuration by an end-user in order for the ISP to be able to provide IPv6 Internet service to the home network (in addition to existing IPv4 service).
»www.worldipv6launch.org/participants/?q=3
Home networking equipment makers are committing to enable IPv6 by default through their range of home router products.
Don't mistake my pragmatism for total pessimism; IPv6 is unstoppable, and implementation options are available for the end-user. Cisco already provides IPv6 support in some of their newer residential/SOHO class products, but the catch is that you have to buy the new products (older products with "lifetime warranties" are unlikely to be upgraded because Cisco will just declare that the life of those products has ended). I also have no doubt that Comcast will eventually provide native IPv6 connectivity to all their customers (but I am not holding my breath while waiting).
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History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower |
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wase
join:2004-01-29
Willowbrook, IL | reply to hhahn
Re: Customer-provided modems on Business Class I too am a business class customer, in the sw burbs of Chicago, on the 22/5 plan, and I am NOT paying to rent my smc modem; I also have an agreement that locks my pricing in for 3 years, with no increases, so my 99 per month price is good for three years. |
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| reply to hhahn
I called to switch to a SB6120 and they activated it on my account, but the logs showed that it kept flashing config and rebooting. Do I have to go the service-ticket route? Calling should've effectively been the same way, or have led me to it. Maybe people are just uninformed.
Eventually they sent a tech out, just to tell me that I absolutely cannot use any customer-owned modems. I stated that this "allowing" is fairly new, and definitely confirmed. Besides, if that was the case, they should've told me that I couldn't, every time I asked them specifically to "switch to a SB6120 I purchased, and return the SMC, to avoid the $7 equipment fee". I had to call multiple times because of the config issue and because my calls kept dropping (cell phone reception at home is poor without the internet+femtocell). I better not get charged for this visit. |
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otis_sh
join:2007-05-04
Ann Arbor, MI | reply to hhahn
Today I called in to Business support, had my MAC address for the SB6120, and it took about 10 minutes. I was told that this IS a new policy, but you can't have voice, and you have to have a Dynamic IP. I believe the policy began on Feb. 1.
Yeah, no problem at all, you're just not supported if something goes wrong with the modem. |
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NetFixerFreedom is NOT freePremium
join:2004-06-24
The 'Boro Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast
| said by otis_sh:Yeah, no problem at all, you're just not supported if something goes wrong with the modem.
That is the way it has always worked with any ISP I have ever worked with (whether I was the ISP's client, or the ISP was my client). If customer owned equipment is at fault (or if the ISP NOC tech says the customer owned equipment is at fault), that is where the ISP's troubleshooting stops. And if the ISP is not the circuit provider, then often, the circuit provider will not even bother to troubleshoot a problem (although sometimes they will claim that they tested even if they did nothing) until the ISP verifies that all their connected equipment has been replaced and/or all of the end user's connected equipment has been replaced.
It has been that way since a 110 baud dialup modem connected to a Teletype machine was the only way to connect. It is the primary reason that most business class connections use equipment leased from the ISP; it eliminates that knee jerk finger pointing to the customer owned equipment (and hopefully speeds up a fix when problems occur). Even if Comcast would change the method they use to assign static IP blocks and allowed me to use a standard cable modem and a real Cisco router, I would prefer to lease that modem from Comcast. If I had to purchase the modem, I would purchase two of them. When I was using load balanced DSL circuits from AT&T, the ability to tell the CSR that I had already swapped the modems between two circuits (and/or swapped the router's WAN ports) was a great timesaver when reporting a problem.
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History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower |
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 CyberscottHe Who Walks The Winding Road
join:2001-03-31
Douglasville, GA | reply to hhahn
I had attempted to install my 6120 that I used when I had residential service and was told by Business Class support that Georgia wasn't included yet and that the 6120 could not be provisioned for use. They could not provide me a date when it can be used so I'll be calling them once a month to check and losing $7 a month until it happens. 
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A verbal agreement is not worth the paper it is printed on. |
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| reply to hhahn
I switched to a SB6120 about a week after my business class 22/5 service started.
I was seeing Powerboost spike to 110/14 and remain steady in the 90/14 range when doing a test at speedtest.net and speedtest.comcast.net. Now that I am on the SB6120 I see peaks of 90/8 and speeds drop to 30/8 about a second into the test and remain stable.
Has anyone else that switched to a SB6120 from the SMC gateway seen a drop in Powerboost or overall speeds? |
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 DarkLogixPremium
join:2008-10-23
Baytown, TX
kudos:3 | reply to NetFixer
Ya that would be nice
if comcast would let me use one of my own modems to handle the rip routing I'd be happier and have a router in place of the smc that would be far more powerful |
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JohnInSJPremium
join:2003-09-22
San Jose, CA Reviews:
·PHONE POWER
·Comcast
| reply to Velcro
said by Velcro : I switched to a SB6120 about a week after my business class 22/5 service started.
I was seeing Powerboost spike to 110/14 and remain steady in the 90/14 range when doing a test at speedtest.net and speedtest.comcast.net. Now that I am on the SB6120 I see peaks of 90/8 and speeds drop to 30/8 about a second into the test and remain stable.
Has anyone else that switched to a SB6120 from the SMC gateway seen a drop in Powerboost or overall speeds?
The SMCd3 will bind to 4 down and 3-4 channels up. Perhaps the SB doesn't sync to as many upstream channels? 30/8 is still well over the 22/5 provisioned speed.
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My place : »www.schettino.us |
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| The SB6120 and the comcast gateway bonded to 4 downstream channels and 1 upstream. I have the latest SB6120 firmware, I don't know what configuration file was loaded. |
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JohnInSJPremium
join:2003-09-22
San Jose, CA | Weird. My SMCd3 bonds 3 up. Guess the speed difference is just the hardware speed diff for you.
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My place : »www.schettino.us |
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