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FireSlash

join:2011-01-17

Insight Westerville (Columbus RR area) contact phone number?

I'm moving and went to cancel my service with insight. No problem right?

Well they list two numbers on their »www.myinsight.com/Local.asp website: 614-236-1200 and 800-686-2200

The first one is now a number for ordering a UFC fight on Pay Per View, and the second is disconnected or always busy.

Anyone know a currently working number?


lilhurricane
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2 edits

»www.myinsight.com/WhoWeAre/contactus.asp

The message is for UFC to press 6 - however waiting for the message to finish..or pressing "0" takes you to a live person
Neither gave me a busy signal.



OSUGoose

join:2007-12-27
Columbus, OH

reply to FireSlash
614-236-120 is for the Livingston Ave office in Columbus, the 800 routs you to Louisville, KY office. Beware if you get a call from the local office number on caller ID, it may be the KY office instead calling you.



lilhurricane
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Yea..but he's saying he can't get through at all.

Which is strange as both numbers are working here for me.
Can you access, OSUGoose See Profile?



OSUGoose

join:2007-12-27
Columbus, OH

Yep both work



lilhurricane
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said by OSUGoose:

Yep both work

Danke..thanks for checking

I usually get frustrated at those recorded messages too..so I understand our OP perfectly having a 'moment'

@ FireSlash..call back.. hit "0" a few times if you have to..and you should get thru to a CSR.
Keep in mind, the heads up from OSUGoose See Profile on what office you might be dealing with
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