O Canada! > Canadian > Canadian Broadband > Uniserve changed to Iner.net in Estern Canada

Uniserve changed to Iner.net in Estern Canada

I think you got it backwards. Uniserve bought inter.net about 5 years ago. I think both of them probably have a total of about 100 customers or something like that (slight exaggeration), because they're almost never talked about here on DSLR.

Technically your both correct. Way back when Uniserve bought Ca.Inter.net.

The situation has changed now and

Uniserve now serves only Western Canada for Internet
Inter.net Canada serves Eastern Canada

If you look into it you'll see a lot of similarities, but they are separate.

reply to grunze510
Thanks grunze510. I recently was activated with Uniserve in Nov-2011 and was sent a letter stating they are changing to Inter.net on Nov-30-2011. From you description it sounds like this occurred much earlier, do you remember the date?

reply to MEeastern_ca
Up to 5 Mbps download speed
Up to 1 Mbps upload speed
10 email addresses (50 MB each)
75 GB of traffic

LOL ?

What is LOL is we were forced over to Inter.net.canada from Unserve and I have been trying to schedule a meeting with the manager 3 times unsuccessfully due to the DNS values being different on my DSL MODEM than what Inter.net.ca says. My MODEM currently gets DNS IP address 206.126.95.244 and 206.126.95.243.

reply to MEeastern_ca
Why would you need to meet with a manager because of DNS IPs? Who cares what the DNS IPs are?
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

If you do not know what DNS servers you are suing you are already in trouble. The DNS tells your workstation how to resolve your URL values. if you are not using the correct DNS values your workstation can be directed to incorrect sites (DNS hijacking).

*facepalm* I know perfectly well what a DNS server is. And how they work. What I'm asking is why you care what DNS servers your ISP is feeding you. It's irrelevant, and if you're demanding to talk to a manager about something like that, I don't blame the manager for avoiding you; you're showing them that you're a problem customer.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

reply to MEeastern_ca

reply to Guspaz
The important issue is that Inter.net.canada acknowledged that our DSL MODEM is receiving the wrong DNS IP address and that they are working to correct the issue which for almost a month has not yet been corrected.

reply to grunze510
I was told from Inter.net.canada that they took over took over Uniserve on Nov-30-2011

well... I got that email a while back saying eastern canada is now serve by inter.net.

I was customer with inter.net a while back, then uniserve took over, and then in november, inter.net re-own the eastern side..

reply to MEeastern_ca
Overall for the price their service is very bad. Since last night their email service is down and their contact phone number sucks big time they use VOIP and the sound is very poor, full of static and they have agents in another country answering the calls even in french...

It looks like the new management is having trouble managing this operation transition.

reply to MEeastern_ca
me too. Iam in Montreal Quebec and I received the same letter notice of moving. Since that time I live in a nightmare with internet connection. It disconnects all the time. I called customer support and technical dept. as well. To my surprise, it turns out that both can do the zero job. They know nothing about caring for their customers nor for any simpe technical issues.
I ended up by having a new modem after two weeks of 100calls.
Now I moved to a new place and I spent more than 30 days waiting for my internet connection to be active. Simply they couldn't for their poor service and poor connection with Bell who dominates all cables among Canada.

No more this co. is reliable.
Be far from it. Stop the sevice now. Cancel your subscription and save your life before they charge you in advance on your Mastercard as they did for me when I asked to cancel my file.