Reviews:
 ·Windstream
| reply to Wraith512
Re: [Troubles] Xbox Live SUPER LAGGY Welcome to 2:00AM!!!!!!!!
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jin
join:2012-01-15
Hazard, KY | reply to Wraith512
I'm a gamer too man.
I haven't even tried to play CoD since last year.
My hobby's ruined as of now.
[att=1] |
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 WindstreamPremium,VIP
join:2009-03-31
Twinsburg, OH
kudos:28 | reply to Wraith512
Wraith512-
I haven't heard from you in the better part of a week. Did getting you moved to different equipment help? Everything looks better from this end.
Aaron
Specialist II
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We're here to help! wci.broadbandhelp@windstream.com |
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Reviews:
·Windstream
| No... I just got throttled down to 6MBS and it doesn't do it any justice. I try to get on real late like 2am-5am, but even during those periods it can be very iffy, hit and miss.
Last time my modem got reset, I was taking a test and boom it disappeared. Took me literally 5hrs to get it back on to my normal 2MBS and below service. so I have just been taking a break, I don't know. Plus I was quite frustrated when I kept calling about my acct. info only for it to finally get investigated 4weeks later. So if you do have any ideas?? I am guessing it couldn't make it much worse. |
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| I am really sorry to hear that you are having problems, but being a telcom field tech, I can add some possible causes...
1. line quality in your neighborhood
2. distance from the DSLAM (device that produces the DSL signal)
3. Internal/home wiring
The first two, you have no control over. You obviously can't move your home closer to the equipment, and you will not be building a new infrastructure in your neighborhood. You can check with a neighbor and see what kind of latency test results they get to see if it a "global problem". As for the inside wiring of your house, there is a customer side to the demarc on the house, you can connect a line directly from that to your modem and see if the latency improves. You can also check to see if there is some other type of interference that can cause latency (ie: high voltage power lines that cross the house). The biggest thing to remember is that, regardless of the carrier, if you make changes to the modem (mess with the signal or change settings), you have to give it time to "settle". To give an example, I hooked up a Roku media streamer to my house. When we started watching it, it was so super laggy, we thought it was broken and were going to return it. A networking tech friend said to let it sit for a few days. The lag cleared and we watch media streaming without pauses. Realisticly, any changes should be given 4-6 days to "settle" and retest.
I know it's not likely what you want to hear, but I am giving you life expirence and practical knowledge on the service. It may not actually be a problem with your carrier. I hope it helps. |
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