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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
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averagecdn

join:2005-03-14
Windsor, ON

[SW Ontario] Tiered Service Calls

Since when does cogeco employ tiered service calls. I had to call in tonite due to slow speeds and was told that the earliest a technician would be able to come out was next Friday.. Does that mean I get to pay less for my internet until they come and fix and the problem

cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON

as in the 21st? that's quite a stretch. i've never had to wait that long.


exseven
Premium,VIP
join:2003-05-23
Beamsville, ON
kudos:1

reply to averagecdn
Sounds odd that the first available call was 1wk away. Maybe marcer can look. You didn't have any specifications for the call did you? Only evening or afternoon or anything?


Marcer
Premium,VIP
join:2007-07-08
Hamilton, ON
kudos:10

said by exseven:

Maybe marcer can look.

Issue appears to have been addressed already

averagecdn

join:2005-03-14
Windsor, ON

reply to averagecdn

Re: [SW Ontario] Tiered Service Calls

Thanks Guys... I took the modem to the store just to make sure it wasn't that....

Seems that was the cause. Thanks Marcer and Everyone

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