| [HSI] New to Charter HSI So I am switching from Verizon DSL to Charter internet. I ordered the express plan and I purchased a MOTOROLA SB5101U SURFboard modem which is DOCSIS 2.0, would this modem support the plus plan or do I need a DOCSIS 3.0 modem? |
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| I too just jumped shipped from Verizon DSL three days ago. I am thrilled to death. I have Plus at $29.99. I would get the SB6120 or SB6121 Modems which are DOCSIS 3.0. It is future-proof. |
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| said by PLamarine:I too just jumped shipped from Verizon DSL three days ago. I am thrilled to death. I have Plus at $29.99. I would get the SB6120 or SB6121 Modems which are DOCSIS 3.0. It is future-proof.
+1
Regardless of the plan you're on, if you're in a Docsis 3 area, the channel bonding will make your connection much more stable.
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| reply to magic108
Depending on the Charter service area your in, DOCSIS 3.0 maybe avaliable or it may not. Either way a DOCSIS 3.0 modem will work on the DOCSIS 2.0 systems also. 2.0 modem will work but a 3.0 modem would be future proof when Charter does flip the switch for channel bonding (3.0). |
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| reply to magic108
So far I haven't found the need for a DOCSIS 3.0 modem. My DOCSIS 2.0 modem has worked perfectly so far. The only thing that did bug me was that I was not informed of the $50 installation fee when I ordered the service, though a charter rep was able to credit me for the install fee since they couldn't waive it. Otherwise I have been extremely happy with the speeds, its a huge improvement over DSL. |
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| reply to magic108
I have that modem and recently upgraded to the plus plan, it works great. |
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