JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
JenSuisUn
Premium Member
2012-Jan-17 10:38 am
[DSL] Official 5Megs to 6Megs upgrade thread.Hey folks.
Since the unofficial thread seems to be growing some attention, here's the word on what's going to happen for the Profile upgrades from 5Megs to 6Megs. This is not a price update thread, keep your questions or comment relevant please.
Officially the upgrades of profiles to 6Meg (don't forget it's "UP TO") aren't supposed to happen till Feb 2nd. Now some lines have an option to be optimized and we've been attempting to optimize the ones we see, which seem to be working properly. If your line has the potential of getting it done, then we'll try to do so for you. But, if you line needs to be manually configured, we will be asking to wait till February 2nd.
Now here's the catch, please understand that this is not something you can check on your own. This needs to be verified by us. Seeing how everyone will want to know if they can get it, we ask you to also be patient with this.
There is no point in trying to call, email, & post on DSLR all at the same time to get your upgrade. Only 1 request will be necessary.
Thanks for your patience.
Martin |
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said by JenSuisUn:Officially the upgrades of profiles to 6Meg (don't forget it's "UP TO") aren't supposed to happen till Feb 2nd. The proposed effective date for Bell's TN7328 (speed matching on legacy GAS) filed in October 2012 and approved on final basis on November 17th had a proposed effective date of November 12th, it had nothing to do with the CRTC's CBB decision and its tentative effective date of February 1st. So the legacy speed bump has been very much official and effective as far as Bell and the CRTC are concerned for exactly two months as of today. |
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GuspazGuspaz MVM join:2001-11-05 Montreal, QC |
to JenSuisUn
Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS. |
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JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
JenSuisUn
Premium Member
2012-Jan-17 11:42 am
said by Guspaz:Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS. That would be incorrect! 6megs will remain Legacy not FTTN. |
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The Flash Premium Member join:2002-10-17 Toronto, ON |
The Flash
Premium Member
2012-Jan-17 11:46 am
said by JenSuisUn:said by Guspaz:Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS. That would be incorrect! 6megs will remain Legacy not FTTN. Unfortunately...6 meg is really the 5 meg we should have been getting ages ago! |
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to JenSuisUn
Thanks for your help and clarification Martin. |
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nitzguy Premium Member join:2002-07-11 Sudbury, ON |
to JenSuisUn
+1, Thank you Martin for all of your efforts, its greatly appreciated. |
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to JenSuisUn
said by JenSuisUn:said by Guspaz:Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS. That would be incorrect! 6megs will remain Legacy not FTTN. That would make sense, seeing as Bell has been dragging there asses upgrading London to FTTN. |
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HiVolt Premium Member join:2000-12-28 Toronto, ON |
to JenSuisUn
Ask Bell if they will be setting 7meg sync rates like they do for their own customers, so they get true 6meg speeds, not the bastardized sync only like wholesale has been getting for years.
Bell always finds a way to screw wholesale one way or the other. |
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JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
I think you answered your own question on that one HiVolt |
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HiVolt Premium Member join:2000-12-28 Toronto, ON |
HiVolt
Premium Member
2012-Jan-17 4:57 pm
said by JenSuisUn:I think you answered your own question on that one HiVolt Yeah, i figured that... What I'm wondering is why nobody questioned it when the tariffs were submitted... This sort of ripoff has been going on for years... Still happening for the new FTTN tiers except 25/7 which is proper speed. |
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I agree with HiVolt. Why has this never been brought up? It never gets any attention. Is there not something that could be filed or a complaint made somewhere? Basically they're subverting the CRTC's decision with this kind of BS. |
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to HiVolt
said by HiVolt:said by JenSuisUn:I think you answered your own question on that one HiVolt Yeah, i figured that... What I'm wondering is why nobody questioned it when the tariffs were submitted... This sort of ripoff has been going on for years... Still happening for the new FTTN tiers except 25/7 which is proper speed. Well my 10 mbit sync was set as 12 mbit so that's not necessarily true. |
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HiVolt Premium Member join:2000-12-28 Toronto, ON |
HiVolt
Premium Member
2012-Jan-17 6:49 pm
Mistakes do happen, but most are being set for sync rate, not for the rate corrected for overhead. |
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JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
said by HiVolt:most are being set for sync rate, not for the rate corrected for overhead. That would be correct! |
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Just Called to JenSuisUn
Anon
2012-Jan-17 6:57 pm
to JenSuisUn
So I just called in to ask if my line could be optimized now. CSR told me Bell is doing it, and just to wait. Can't check my line now? |
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JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
You should of spoken to Tech not Customer service. Register & post in the » /forum ··· avdirect Forum. |
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to JenSuisUn
said by JenSuisUn:said by HiVolt:most are being set for sync rate, not for the rate corrected for overhead. That would be correct! And why does Teksavvy accept this again? I thought speed matching has been defined now, or at least as of February 2. |
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to JenSuisUn
All I can say is wow. I posted in the direct forum simply inquiring if my line could handle the upgrade, and less than an hour later, I'm now synching at 6mbit!
Thank you TSI Martin & TSI Tracy! |
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HiVolt Premium Member join:2000-12-28 Toronto, ON |
HiVolt
Premium Member
2012-Jan-17 7:47 pm
said by piotrick:All I can say is wow. I posted in the direct forum simply inquiring if my line could handle the upgrade, and less than an hour later, I'm now synching at 6mbit!
Thank you TSI Martin & TSI Tracy! That's pretty good. I guess TSI has a better line to Bell than they do to Rogers. |
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to JenSuisUn
Finally good to see that they are finally getting the upgrade. |
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nitzguy Premium Member join:2002-07-11 Sudbury, ON |
to piotrick
said by piotrick:All I can say is wow. I posted in the direct forum simply inquiring if my line could handle the upgrade, and less than an hour later, I'm now synching at 6mbit!
Thank you TSI Martin & TSI Tracy! Lucky....I have to wait ...not sure why I have to wait, but oh well, I wait. |
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andyb Premium Member join:2003-05-29 SW Ontario |
andyb
Premium Member
2012-Jan-17 8:34 pm
said by nitzguy:Lucky....I have to wait ...not sure why I have to wait, but oh well, I wait. Same here |
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BrianV join:2008-11-17 Long Sault, ON |
to JenSuisUn
Awesome to hear that this is getting done. Just wish my line supported it! Best I get is 3008/800 interleaved |
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to JenSuisUn
I suspect this is done by TSI with the nice webcare button ... and not really by Bell. |
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HiVolt Premium Member join:2000-12-28 Toronto, ON |
HiVolt
Premium Member
2012-Jan-17 9:41 pm
said by kovy7:I suspect this is done by TSI with the nice webcare button ... and not really by Bell. Bell has given wholesalers the ability to change profiles now? |
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to JenSuisUn
Re: [DSL] problems with new speed profileHey guys when I called in today to get my upgrade they literally called me back within 15 minutes of opening the ticket and told me it was complete... However the guy told me he put me on 7mbit instead (7600 sync) and now I can't browse the net. Can't get a default gateway. Nothing was touched on my end before and after the upgrade and I went over 1hr with another tech to try and fix the issue.... Can anyone tell me what they think happened? My line can handle 25800 down. |
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to JenSuisUn
Re: [DSL] Official 5Megs to 6Megs upgrade thread.I was normally getting 4200 for a long time then a week ago i was getting 3200 and under most of the time. I submitted a ticket about the issue now my speedtest is: I can't tell if my situation was resolved or I am on the new 6M profile. 5082/6000 is pretty sucky. |
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to HiVolt
said by HiVolt:said by kovy7:I suspect this is done by TSI with the nice webcare button ... and not really by Bell. Bell has given wholesalers the ability to change profiles now? Just for SLAM with the feature to raise profile to max if possible. They can't do anything else... it's the same tool for first line Bell Internet agent. |
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to OpenWave
you are on a 6 meg profile. 6 meg / 800 kb profile is
5.2/0.69 on speed test results so in realiaty everyone should have had this profile from start when teksavvy was selling 5 meg.
If stupid BELL wants to give people LEGACY GAS 6 MEG they should put people on 7 MEG profiles like all the UNLIMITED BELL MAX 6 users out there on a grandfathered plan.
My friends is on a BELL GRANDFATHERED PLAN and his profile is set to 7040/800 which his profile is like 6 years old if not more, from 2005 I believe, and he only gets 6.1/.69 downloads ....
and its considered 'LEGACY GAS' by BELL not FTTN .... it was when they had those OLD INTERNET PLANS
BELL MAX 2 MAX 6 MAX 10 (PLANS in ONTARIO) that were UNLIMITED INTERNET. |
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