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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
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TSI Martin
Escalations - Social Media
Premium
join:2006-02-23
Chatham, ON
kudos:11

[DSL] Official 5Megs to 6Megs upgrade thread.

Hey folks.

Since the unofficial thread seems to be growing some attention, here's the word on what's going to happen for the Profile upgrades from 5Megs to 6Megs. This is not a price update thread, keep your questions or comment relevant please.

Officially the upgrades of profiles to 6Meg (don't forget it's "UP TO") aren't supposed to happen till Feb 2nd. Now some lines have an option to be optimized and we've been attempting to optimize the ones we see, which seem to be working properly.
If your line has the potential of getting it done, then we'll try to do so for you. But, if you line needs to be manually configured, we will be asking to wait till February 2nd.

Now here's the catch, please understand that this is not something you can check on your own. This needs to be verified by us. Seeing how everyone will want to know if they can get it, we ask you to also be patient with this.

There is no point in trying to call, email, & post on DSLR all at the same time to get your upgrade. Only 1 request will be necessary.

Thanks for your patience.

Martin
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )

InvalidError

join:2008-02-03
kudos:5

1 edit

said by TSI Martin:

Officially the upgrades of profiles to 6Meg (don't forget it's "UP TO") aren't supposed to happen till Feb 2nd.

The proposed effective date for Bell's TN7328 (speed matching on legacy GAS) filed in October 2012 and approved on final basis on November 17th had a proposed effective date of November 12th, it had nothing to do with the CRTC's CBB decision and its tentative effective date of February 1st.

So the legacy speed bump has been very much official and effective as far as Bell and the CRTC are concerned for exactly two months as of today.


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:16

reply to TSI Martin
Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org



TSI Martin
Escalations - Social Media
Premium
join:2006-02-23
Chatham, ON
kudos:11

said by Guspaz:

Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS.

That would be incorrect! 6megs will remain Legacy not FTTN.
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON
kudos:1

said by TSI Martin:

said by Guspaz:

Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS.

That would be incorrect! 6megs will remain Legacy not FTTN.

Unfortunately...6 meg is really the 5 meg we should have been getting ages ago!


Sears

join:2008-02-17

reply to TSI Martin
Thanks for your help and clarification Martin.



nitzguy
Premium
join:2002-07-11
Sudbury, ON

reply to TSI Martin
+1, Thank you Martin for all of your efforts, its greatly appreciated.


Shredda

join:2008-10-28
London, ON
Reviews:
·TekSavvy DSL

reply to TSI Martin

said by TSI Martin:

said by Guspaz:

Right, but TekSavvy appears to be moving all customers from 5-meg legacy GAS to 6-meg FTTN-GAS.

That would be incorrect! 6megs will remain Legacy not FTTN.

That would make sense, seeing as Bell has been dragging there asses upgrading London to FTTN.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12
Reviews:
·TekSavvy DSL
·TekSavvy Cable

reply to TSI Martin
Ask Bell if they will be setting 7meg sync rates like they do for their own customers, so they get true 6meg speeds, not the bastardized sync only like wholesale has been getting for years.

Bell always finds a way to screw wholesale one way or the other.
--
GO LEAFS GO!



TSI Martin
Escalations - Social Media
Premium
join:2006-02-23
Chatham, ON
kudos:11

I think you answered your own question on that one HiVolt



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by TSI Martin:

I think you answered your own question on that one HiVolt

Yeah, i figured that... What I'm wondering is why nobody questioned it when the tariffs were submitted...

This sort of ripoff has been going on for years... Still happening for the new FTTN tiers except 25/7 which is proper speed.
--
GO LEAFS GO!

anxdiety

join:2009-10-19
Eganville, ON

I agree with HiVolt. Why has this never been brought up? It never gets any attention. Is there not something that could be filed or a complaint made somewhere? Basically they're subverting the CRTC's decision with this kind of BS.



alienzzz
Kill Bell

join:2011-02-17
Verdun, QC
Reviews:
·TekSavvy DSL
·ELECTRONICBOX

reply to HiVolt

said by HiVolt:

said by TSI Martin:

I think you answered your own question on that one HiVolt

Yeah, i figured that... What I'm wondering is why nobody questioned it when the tariffs were submitted...

This sort of ripoff has been going on for years... Still happening for the new FTTN tiers except 25/7 which is proper speed.

Well my 10 mbit sync was set as 12 mbit so that's not necessarily true.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12

Mistakes do happen, but most are being set for sync rate, not for the rate corrected for overhead.
--
GO LEAFS GO!



TSI Martin
Escalations - Social Media
Premium
join:2006-02-23
Chatham, ON
kudos:11

said by HiVolt:

most are being set for sync rate, not for the rate corrected for overhead.

That would be correct!
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


Just Called

@teksavvy.com

reply to TSI Martin
So I just called in to ask if my line could be optimized now. CSR told me Bell is doing it, and just to wait. Can't check my line now?



TSI Martin
Escalations - Social Media
Premium
join:2006-02-23
Chatham, ON
kudos:11

You should of spoken to Tech not Customer service.

Register & post in the »TekSavvy Direct Forum.
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


bbiab

join:2004-05-26

reply to TSI Martin

said by TSI Martin:

said by HiVolt:

most are being set for sync rate, not for the rate corrected for overhead.

That would be correct!

And why does Teksavvy accept this again? I thought speed matching has been defined now, or at least as of February 2.

piotrick

join:2003-01-27
Scarborough, ON

reply to TSI Martin
All I can say is wow. I posted in the direct forum simply inquiring if my line could handle the upgrade, and less than an hour later, I'm now synching at 6mbit!

Thank you TSI Martin & TSI Tracy!



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:12
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by piotrick:

All I can say is wow. I posted in the direct forum simply inquiring if my line could handle the upgrade, and less than an hour later, I'm now synching at 6mbit!

Thank you TSI Martin & TSI Tracy!

That's pretty good. I guess TSI has a better line to Bell than they do to Rogers.
--
GO LEAFS GO!
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