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bbiab

join:2004-05-26
reply to EdT

Re: [DSL] Official 5Megs to 6Megs upgrade thread.

said by EdT:

Make sure the "weakest link" which is the patch cord between your DSL modem and the wall outlet is the shortest possible with 24AWG solid wires instead of the cheap 28AWG stranded telephone extension you get at the dollar store.

Where can one obtain these 24AWG extension wires?


EdT

join:2009-06-12
Saint-Laurent, QC

Active Electronics sells even 22AWG 4 conductor telephone cord.
If you can't find any, then just use CAT5E network cable which is 24AWG.

Remember to terminate with RJ11 "Solid" connector, not the more popular ubiquitous "stranded" connectors, the crimping blade is different for solid wires.


Tolarian

join:2009-02-04
Montreal, QC
reply to Tolarian


New new stats!
Got the new modem in the mail today, Zoom 5760(»www.newegg.ca/Product/Product.as···0adsl%27) . I am really pleased with the stats!

mj05

join:2008-04-02
Burlington, ON
reply to TSI Martin

has anyone else not been upgraded yet? I seem to have been downgraded and my connection is sketchy today, wondering if something is up...i'm in Burlington.

This is my present speed:

Speed Test #100757918 by dslreports.com
Run: 2012-02-07 19:39:09 EST
Download: 4155 (Kbps)
Upload: 560 (Kbps)
In kilobytes per second: 507.3 down 68.4 up
Tested by server: 319 java
User: 1542197 @ dslreports.com
User's DNS: teksavvy.com
Compared to the average of 119 tests from teksavvy.com:
* download is 53% worse, upload is 37% worse

It also changes frequently every time I do a test. Previous to checking today it was always a solid 525 down and 80+ up.


kovy

join:2009-03-26
kudos:8

said by mj05:

has anyone else not been upgraded yet? I seem to have been downgraded and my connection is sketchy today, wondering if something is up...i'm in Burlington.

This is my present speed:

Speed Test #100757918 by dslreports.com
Run: 2012-02-07 19:39:09 EST
Download: 4155 (Kbps)
Upload: 560 (Kbps)
In kilobytes per second: 507.3 down 68.4 up
Tested by server: 319 java
User: 1542197 @ dslreports.com
User's DNS: teksavvy.com
Compared to the average of 119 tests from teksavvy.com:
* download is 53% worse, upload is 37% worse

It also changes frequently every time I do a test. Previous to checking today it was always a solid 525 down and 80+ up.

You have something wrong with your line, that's not a profil.

Walter Dnes

join:2008-01-27
Thornhill, ON
reply to TSI Martin


Speed Test
Upgraded now. Here's my test. And from the diagnostic page on my ADSL modem

Link Information

Uptime: 0 days, 9:02:33
Modulation: G.992.1 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 800 / 6.016
Data Transferred (Sent/Received) [KB/KB]: 0,00 / 0,00
Output Power (Up/Down) [dBm]: 11,5 / 19,5
Line Attenuation (Up/Down) [dB]: 19,0 / 32,0
SN Margin (Up/Down) [dB]: 14,0 / 15,0
Vendor ID (Local/Remote): TMMB / ALCB

CarsonKT

join:2011-08-09
Hampstead, QC

Mine is still 5014/800,
last time I checked was yesterday evening, and I almost reboot my modem every day since 1st Feb


I'm in Montreal QC



Jethro86

join:2005-05-27
Winchester, ON

Just post a quick note in the direct support forums with your account name and number. I did mine last Friday afternoon and was updated by Friday night.... though they say it could take from 24-48 hours.


CarsonKT

join:2011-08-09
Hampstead, QC

Thanks Jethro86,
I thought it will be done automatically.
Will post the note now.


sgfan

join:2008-04-11
Gloucester, ON
reply to eots

said by eots:

I bet they also put your connection on interleave instead of fast path even if your line can handle fast path. You can tell if you go to »www.pingtest.net/, if it can't do the "packet loss" test your connection is interleave. That test only worked on my connection after I was put back on fast path.

I'm not sure how to explain this but I'm definitely on interleave - confirmed with DMT: "ADSL 2 interleaved path (4)". The packet loss test DOES work for me, see screenshot below.




This was tested 3 times to be sure, under Internet Explorer 9 on Windows 7.

However, it never worked under Chrome 16, as shown below.




The packet loss test doesn't seem to be a reliable way to determine if you're on fast path or interleave.


eots

join:2003-02-04

Funny it didn't work for me with any browser when my profile was on Interleave, as soon as it was changed back to Fastpath it worked.


mj05

join:2008-04-02
Burlington, ON
reply to Jethro86

Thanks, will do just that. Just found out that my Speadstream 4200 was defective.

said by Jethro86:

Just post a quick note in the direct support forums with your account name and number. I did mine last Friday afternoon and was updated by Friday night.... though they say it could take from 24-48 hours.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
reply to sgfan

I can confirm with you that you are not on a Interleave signal.
I can also say you are on 6megs.

Martin


sgfan

join:2008-04-11
Gloucester, ON

Hey thanks Martin!

I was still on 5 megs and figured I'd give it a bit of time before asking on the direct forums for the upgrade, but thanks for taking the initiative. Strangely, DMT still reports "ADSL 2 interleaved path (4)"; I guess the SpeedTouch 516 is giving it false data? I guess the low ping times are evidence enough that I'm definitely not on interleave.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

If you have a ST516, log into it via 192.168.1.254 & go to the DSL page. see what the details say there.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to sgfan

said by sgfan:

Hey thanks Martin!

I was still on 5 megs and figured I'd give it a bit of time before asking on the direct forums for the upgrade, but thanks for taking the initiative. Strangely, DMT still reports "ADSL 2 interleaved path (4)"; I guess the SpeedTouch 516 is giving it false data? I guess the low ping times are evidence enough that I'm definitely not on interleave.

The IKNS remotes sometimes falsely report the interleave setting to the modem. I believe there was some sort of firmware update to them at some point, because at work it is showing correctly as fast path (where it used to say interleaved). But maybe they haven't applied it to the remote where you live.

But if Martin confirmed the profile is fast path, and your pings show it, then you're fine. Just buggy equipment for which we have to pay an arm and a leg to get hooked up to.
--
GO LEAFS GO!

sgfan

join:2008-04-11
Gloucester, ON

1 edit
reply to TSI Martin

Click for full size
DMT screenshot
Information copied from the DSL Connection page:

Uptime: 0 days, 6:05:15
Modulation: G.992.3 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 797 / 6.015
Data Transferred (Sent/Received) [KB/KB]: 0,00 / 0,00
Output Power (Up/Down) [dBm]: 12,0 / 10,0
Line Attenuation (Up/Down) [dB]: 5,5 / 10,0
SN Margin (Up/Down) [dB]: 11,5 / 29,5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 2 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 2 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0

Edit: Thought I'd throw in the DMT screenshot too, for comparison.


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Line Status: In Service UpTime:
Line Profile Name: al1_d6016-384_u800-256
Last State Change: 02/09 08:55:04
DLM State: DISABLED Equipment Type: 7330_REM
Operational Status Speed (Kbs) Relative Capacity Occupation (%) Noise Margin (0..31 dB) Signal Power (0..20 dBm) Attenuation (0..60 dB) Block count
UpStream
797.0 81.0 11.2 12.1 5.3 3054927869.0
DownStream
6015.0 48.0 29.1 10.0 10.0 596695630.0
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


sgfan

join:2008-04-11
Gloucester, ON

I don't know what the al1 profile means but I can assume it means fast path? So, then it's probably a glitch with the remote reporting the wrong setting to the modem then, as HiVolt mentioned earlier.


kovy

join:2009-03-26
kudos:8
reply to TSI Martin

I would vote more it's a glitch with DMT.



Mike2009

join:2009-01-13
Ottawa, ON
kudos:3
Reviews:
·TekSavvy DSL
reply to Tolarian

said by Tolarian:

Got the new modem in the mail today, Zoom 5760(»www.newegg.ca/Product/Product.as···0adsl%27) . I am really pleased with the stats!

I have the same modem. Great choice!


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to sgfan

said by sgfan:

I don't know what the al1 profile means but I can assume it means fast path? So, then it's probably a glitch with the remote reporting the wrong setting to the modem then, as HiVolt mentioned earlier.

Actually, I assumed you were on IKNS remote, but you are on broadcom, which has no upstream snr or interleave bug as far as I know.
--
GO LEAFS GO!


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21

Martin, do you know why he syncs at 6015/797? Is this specific to thus type remote maybe? Profile clearly shows 6016/800 as you pasted it.
--
GO LEAFS GO!



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable

Actually, I just noticed, he's on the newer VDSL2 Alcatel remote...

"Equipment Type: 7330_REM"

And the profile is ADSL2, not ADSL1, and not ADSL2+. Perhaps some limitation with these remotes not supporting legacy ADSL1, and Bell is setting ADSL2 profiles?
--
GO LEAFS GO!



Maxville Res

@teksavvy.com
reply to TSI Martin

I just emailed them. Didn't even take 30 minutes and I was upgraded. Thank you TSI Tracy


kovy

join:2009-03-26
kudos:8
reply to HiVolt

said by HiVolt:

Actually, I just noticed, he's on the newer VDSL2 Alcatel remote...

"Equipment Type: 7330_REM"

And the profile is ADSL2, not ADSL1, and not ADSL2+. Perhaps some limitation with these remotes not supporting legacy ADSL1, and Bell is setting ADSL2 profiles?

Nah, I believe it's a simple configuration thing on the slam.


Talon88
The One

join:2003-08-13
Toronto
reply to TSI Martin

»/r0/download/1···3853.JPG

»/r0/downloa···0553.JPG

:::

I am now One of the Victim being Downgrade when
Requesting update to 6M....LOL...
TekSavvy Support is still working on my issue with Bell.

Bad Bell even put me on 3M & 512K Interleave....
My Line Stat. of upstream became poor all of sudden
right after the request.

See the Prove.... Fu?K Bell..!!

Any Suggestion...?

:::
--
[=Talon88=] @ Teksavvy DSL (A+)

--
»D-Link FW update "Talon88 Crash Recovery" Step by
--
»[Info] Some Clue about DI-624 Reboot
--


sgfan

join:2008-04-11
Gloucester, ON
reply to HiVolt

Checking my earlier DMT screenshots, when I was on the earlier 5mbit profile, I still had the weird 797k upstream. Profile was also ADSL 2. It's a profile Bell chose when they put the connection on a remote. One of the TSI reps on the direct forum said that this was normal.


kovy

join:2009-03-26
kudos:8

said by sgfan:

Checking my earlier DMT screenshots, when I was on the earlier 5mbit profile, I still had the weird 797k upstream. Profile was also ADSL 2. It's a profile Bell chose when they put the connection on a remote. One of the TSI reps on the direct forum said that this was normal.

Bell doesn't chose much... it's a config on the SLAM. Pretty sure if you had a ADSL modem only, it would say ADSL... it's like backward compatible.


Baphomet

@teksavvy.com
reply to TSI Martin

Click for full size
 
I was wondering if all areas were supposed to be upgraded by now?
I'm still on the old speeds: