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| Constant Modem RestartsSo....this sucks. Modem randomly cuts out 8 - 18 times a day. By cuts out I mean the whole box restarts. I have a truck comin out later today. Unfortunately, The last two just told me it was a bad box and replaced it. I don't believe it is a box issue at this point. Ideas?
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Tue Jan 17 17:33:49 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 17:33:49 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jan 17 17:32:57 2012 Critical (3) DCC aborted unable to communicate on new upstream channel;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 17:32:57 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jan 17 17:28:03 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 17:28:03 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jan 17 17:27:13 2012 Critical (3) DCC aborted unable to communicate on new upstream channel;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 17:27:13 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jan 17 16:44:31 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 16:44:31 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jan 17 16:43:42 2012 Critical (3) DCC aborted unable to communicate on new upstream channel;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 16:43:42 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jan 17 16:37:38 2012 Critical (3) DCC aborted unable to communicate on new upstream channel;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 16:37:37 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
Tue Jan 17 03:50:27 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=1c:14:48:b5:9f:77;CMTS-MAC=00:14:f1:ea:f0:a8;CM-QOS=1.1;CM-VER=3.0;
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Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 97 645000000 Hz -0.6 dBmV 40.4 dB 263 0
2 Locked QAM256 98 651000000 Hz -1.2 dBmV 40.5 dB 212 0
3 Locked QAM256 99 657000000 Hz -0.4 dBmV 40.4 dB 187 0
4 Locked QAM256 100 663000000 Hz -1.3 dBmV 40.4 dB 163 0
5 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
6 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0
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Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA 2 2560 Ksym/sec 32200000 Hz 54.9 dBmV
2 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
3 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
4 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
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DrDrew
join:2009-01-28
Apple Valley, CA
kudos:5 | 1 Locked TDMA 2 2560 Ksym/sec 32200000 Hz 54.9 dBmV
Ask the tech to check the upstream signal at the modem, ground block, and tap. | |
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