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to tmpchaos
Re: [OOL] Newer Arris Touchstone model being used - TM822GHow did you end up getting yours? As I mentioned in the beginning I got mine through a tech call. |
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tmpchaosRequiescat in pace Numquam oblitus join:2000-04-28 Hoboken, NJ |
tmpchaos
Numquam oblitus
2012-Jan-17 7:01 pm
I switched over to BOOL and voice. The tech did mention that they're replacing the motos- but I don't know if that's only for business. |
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In general, whenever you open a new account they will just give new equipment. It is just much easier to provision a new modem than to wait the 5-10 minutes for it to come off of the old account, and then chance it still giving problems with the provisioning where they need to call back and have someone do it. And unless it changed recently, the self-install move from one account to another is only residential to residential. |
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