US Telco Support > Verizon > Verizon Online DSL > anyone speedtest >5Mbps

anyone speedtest >5Mbps

ADSL2+ isn't needed unless you have the 10-15Mbps package. The COs that are selling higher speeds generally have newer DSLAMs with ADSL2+ support, so it's a good bet that if you were to get a new modem, ADSL2 may start being used.

reply to Packeteers
Check your modem see if it supports ADSL2 and look at your line stats.

ADSL2 has been around since about 2004 so your modem may support it. If the modem and DLSAM support the newer standard it is used preferentially.

ADSL2 is a modest improvement, basically the same speed can be delivered 600 feet further or 50 kbps higher speed at the same distance.

ADSL2 is not marketed by the telco but as they add line cards to the DSLAM it comes for free.

/tom

reply to Packeteers
I'm using a 6 or 7 year old Westell 327W.

reply to Packeteers
I've tried to change my service twice in the last month, as I have been overpaying for some time (I combined my phone & internet into a "bundle"). The first time was confirmed, I ran a speedtest with good results, then it was backed out. Tech support on the phone resubmitted at 7Mps, confirmed again, I ran a speedtest & got slightly over 5Mps (using an old Bellatlantic modem, no new hardware), and this morning was back down to 1.6Mps. Still waiting for a reply to email to Verizon. They probably backed me out again because they want me to pay more and more and more....

hbottjer - keep us updated... can you tell me your zip code?
I need to know where 7 is offered. here's my story so far;

so, i stayed with the 8 year old westell 2200 cause verizon
didn't send me a replacement after the 3 to 5 speed change.
then two weeks in i noticed dropping 1% packets, and my
DSL would intermittently bounce and recycle.

using CHAT support, i first got BILLING to send me a free modem,
(not sure which model yet, but praying it's the Westell 7501)
and Chat Tech Support to run a 24 hour monitor to see the
intermittent history of line failures. of course while I was on
with some guy in India, my line checked out perfectly - typical.
this is one of the advantages to actually working with computer
networks for a living - you know enough techno babble to get
some script running naab to do your bidding 10 timezones away.

so when the modem shows up by UPS Wednesday, I'll swap it
and if the line instability remains, they'll have 2 days worth of
intermittent data to work with to troubleshoot this further.

8 years with Verizion, I know how to play them well...

my only regret is they said my CO can only get up to 5mb
so after all is said and done, i probably won't enjoy 7 here,
but a 0% packet loss 5mb fastpath line would still be worth
the $40/mo I pay these crooks - compared to Time Warner.
regardless, once everything is new and stable, I'll still badger
them further to see if provisioning me up to 7 is possible,
while waiving the "may leave you for TWC" stick at them.
Verizon hates having to actually compete for a living
sometimes I feel like I'm still talking to an old Bell company
from 30 years ago - back when they had to be a monopoly.

~~~~~~~~~~

DC-DSL
despite it's age, your modem is actually ADSL2+ capable,
just curious how it would perform fastpath not interleaved,
thanks for sharing here the potential of a POT copper pair.

I was on fastpath on the 3-7 until the upgrade to 7-15...which apparently my CO isn't programmed to support fastpath on. I have some lag with Skype and softphone but my heavy usage is ftp back and forth with client websites so I'm not that worried about ping times.
--
"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

reply to Packeteers
I'm on the 7Mb tier and see this regularly:

»www.speedtest.net/result/1741372348.png

I'm about 11,000' of wire from the central office.
--
"When will they ever learn? When will they ever learn?"
Pete Seeger 1961

mb - your test is exactly what I wanted to see - thanks.
I'm half your distance from the CO, so I should be able to
match your results. what modem you use? R U fastpath?

UPDATE: the "new" Westell 7500 came by UPS just now
(cheap Verizon bastards can't spent $2 more for 7501?)
so I plug it in, and the DSL light does not even go on, so
whatever they sent was not setup right, or whatever.

now I gotta suffer through a premise visit because the
back office clowns can't do the job right *sigh* oh and
they never created a trouble ticket to monitor my line,
that was all a scam too - God how I hate this company.
even their chat support system has been down today, so
I'm forced to talk to some Indian tech I can't understand,
who won't even help - just tell my local CO to get over here.

Email is not available for Internet Technical Support.
Please use Live Chat instead.

We apologize for the inconvenience, however Verizon Live Chat is currently unavailable.
We are either experiencing high customer volume or the center is closed for the day.
Our Live Chat hours of operation are 7 Days a week: 8:00 AM - 1:00 AM ET.

no Indian holidays, so they must all be downloading porn now;
»en.wikipedia.org/wiki/Public_hol···in_India
gotta get those megaupload files fast - before they shut down.

OK, got thru to India on the phone... so a "supervisor" of techs
is now able to escalate my trouble ticket to the "network" techs,
(because the new modem did nothing, while still losing DSL ping)
so I got them to escalate the ticket, and now have to wait yet
another 24 hours for the network tech to start a 24hr monitor.
don't you just love corporate bureaucracy... they are just lucky
I'm computer savvy enough to see this through. my 70 year old
grandmother would have simply replaced this with TWC by now.

BTW it's worth noting that the trouble ticket status viewer at
verizon.net is worthless - i got the trouble ticket from the guy
in India he's using since yesturday, and it does not show up on
my verizon.net account.

reply to Packeteers
Okay, here is the latest. BTW, I live on the border of zip code 10023/10024 in NYC.

This morning I ran the DSL report speedtest and got sub-1Mbps download speed, less than the 1.6Mbps from Sunday. The email response from Verizon after contacting them indicated that I should contact them via phone. I did not want to do this so reviewed some of the information on their website, and finally decided to reboot the ancient Bellatlantic Westell modem (the only model number I could find is A90-36R515, only date says "99"). I re-ran Verizon's speed test with very favorable results:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [8192]
running 10s outbound test (client to server) . . . . . 654.11Kb/s
running 10s inbound test (server to client) . . . . . . 5.78Mb/s

------ Client System Details ------
OS data: Name = Windows 7, Architecture = x86, Version = 6.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_29

------ Web100 Detailed Analysis ------
Client Receive Window detected at 136488 bytes.
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 57.41 msec; the Packet size = 1452 Bytes; and
There were 112 packets retransmitted, 308 duplicate acks received, and 351 SACK blocks received
The connection stalled 1 times due to packet loss
The connection was idle 0.27 seconds (2.25%) of the time
This connection is sender limited 59.45% of the time.
This connection is network limited 40.07% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End

The info returned is more detailed than that in the past. I will continue to check the status but right now am quite satisfied. I will wait to see my bill as my original request was for high speed 3.1-7mb and the second submission that tech support submitted was apparently for 7 - 15Mb based on the email I received (although the speed test still shows only 5Mbps). To be continued

Hi,
I think the Westell 7501 is only a Router, so that would not do you any good.

Unless Verizon changed the way they package their speed it goes like this:
- basic 768kbps
- 1.0Mbps
- 1.5Mbps up to 3.0Mbps
- 5.0Mbps up to 7.1Mbps
- 10.0Mbps up to 15.0Mbps

So seems you ended up in the 5.0Mbps up to 7.1Mbps package
That doesn't mean it will keep jumping, it means the CO set you up at the appropriate speed for your location, on this case 5.0Mbps

I say this based on the readings so close to 5.0Mbps.

If you are still following this case with Verizon, I suggest you ask for the maximum speed the line is handling, for both download and upload, you might have the answer there.

reply to Packeteers
Thanks guys for all the comparative feedback.

by some miracle an Indian tech supervisor stopped apologizing
long enough to actually listen to my needs, and he must have
called the local network CO support guy, since a few hours later
my line went from interleave-5 to fastpath-5 and the line drops
have abated ever since. i cancelled the premise visit since at
5,000' from my CO, I can't find any evidence that upgrading from
my old Westell 2200 ADSL modem to the new Westell 7500 ADSL2+
modem will make a difference, other than give WiFI I don't need.

so I'm carefully monitoring my line using Ping Graph and Smoke Ping
and if it remains perfectly stable for a week, I will stay with aDSL
despite the fact that TWCable broadband is double the speed at
half the price here. I guess I'm just a sucker for very low Latency;

I'm just bummed they can't get me up to 7m, since you need 4.5m
to stream Netflix HDTV properly, so I'm right at the bandwidth limit.
I must be crazy to stay with Verizon, since I found out I can get
TWCable wideband docsis3 30mb for the same price I'm getting 5m,
but between my games and stock quote client, Latency > Bandwidth.

so tell me if I'm crazy or not to stay with Verizon,
because I'm sufferring from seperation anxiety

reply to SEGATRON
I don't know about other areas but here in DC they are now offering 2 speed tiers: .5-1 and 1.1-15. (When I rebundled last September, they were still .7-1, 1-3, 3-7 and 7-15.) Presumably you're provisioned at 1.1, 3, 7, 10 or 15 based on what your CO and your line can support. Unless you're wire distance to the CO is under a mile and a half and the copper is in really good condition, don't expect anything faster than 7 as an option.
--
"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

reply to Packeteers
If they're offering the modem for free, take it. You might find yourself with a tablet, e-reader or other wifi-enabled device like a printer or camera at some point. My wire-length went from about 4200 to something over 6000 during one of their database updates a few years ago. I'm provisioned at 15 and getting 9-12...but it seems C&P and Bell Atlantic took much better care of its copper than NYTel & NYNEX did in NYC (maybe because I'm not all that far from the White House and we have all sorts of gov and business around the area). I lived in Forest Hills for a while back in the 1980s and it took them months to get me a pair clean enough that I didn't see the dreaded disconnect gibberish every time I tried transferring a "large" file (>100K).
--
"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

reply to Packeteers
OK, my saga continues...
Feb'1 2pm they changed me back from interleave to fastpath
I called India to cancel the premise visit as the line was stable.
Feb'2 6am they moved me to a different router at the CO.
once I noticed this, I plugged in my new Westell 7500 and sure
enough the DSL went on! but I could not get on the internet.
this is all stuff the CO should have done 2 weeks ago when I
first asked for the speed increase *sigh*.
The Verison Tech shows up at my door at Feb'2 10am even
though I had cancelled my appointment 12 hours earlier.
He confirmed my copper pair was perfect, reset the modem
so the LAN would work and I could get on the internet, and
reset the name/pw on the modem so I could configure wireless.
now all I have left to do is yell at the billing deperatment to
get me up to the 7m I'm paying for. The verizion tech told me
at 3500' with my quality pair, I could even get 10-15m, but
I'm only paying for 3-7 yet they have me stuck at 5.8 now.
Anyone wanna comment on this quality and tell me otherwise?

reply to Packeteers
Packeteers, what a saga indeed! In response to previous postings, I am honestly not sure what the speed packages here in NYC are, but my attempts at changing resulted in the following 2 emails from verizon when they did their own speed tests:

First (which was apparently undone) "The connection speed between your location and our central office meets Verizon's speed standards for 3.1 to 7 Mbps."
Second (which was submitted by cust. svc) "The connection speed between your location and our central office meets Verizon's speed standards for 7.1 to 15 Mbps."

My tests since the second email have never reached 7.1, however have been in the 5Mbps range. However, there continually seems to be degradation in the line speed over time. The longer I leave the modem on, the speed continues to decrease. I ran the verizon speed test this morning with these results:
running 10s outbound test (client to server) . . . . . 654.96Kb/s
running 10s inbound test (server to client) . . . . . . 2.36Mb/s

I powered down the modem, waited about 30 secs, powered on & re-ran verizon's test:

running 10s outbound test (client to server) . . . . . 654.50Kb/s
running 10s inbound test (server to client) . . . . . . 5.90Mb/s

I haven't run any line quality or other tests to date. I'm not even sure if I'm fastpath or interleave (how can I tell, I'm a bit clueless?) I will continue testing but am interested to hear about the TWC since they continue to bombard me with teaser rates about cable+internet bundles as well.

I'm not trying to sell you on cable, just informing you of what's possible in NYC;
broadband 10, broadband 15, wideband 20, wideband 30, wideband 50
broadband usually had a 0.5 upload while wideband is a 5.0 upload
the problem with cable is 20% speed loss during primetimes which are
5-11pm weekdays all weekend, and higher latency than aDSL Fastpath.
I asked TWCable in my area what I should expect with broadband-10,
and they said 9 on average, but if it gets under 7.5 i should call support,
but that's still higher than Verizion aDSL offered for the same money.

as for how to tell fastpath or interleaved - you are probably interleave, since you have to ask specifically for fastpath to get it. the way you can tell is by your Latency or ping to the within the first 2-3 hops after your modem. so my 3rd hop which is the IP of the router between my CO and the regional backbone is 7ms while fastpath and 30ms while interleaved. if you are able to read the transever setting on your modem (see m previous post graphic) that will read FAST* or INTER*.

I hope some of this helps.

Here you can actually see when they changed me to FastPath;

reply to Packeteers
Thanks, did not think you were selling

I was going to run some line checks & my system is not pingable..have to check my router settings but did not think that would be blocked....will run my next speed test in another 2 hours or so to see if speed degraded since around 12noon today.

reply to Packeteers
well, it seems Verizon is designed to lose me as a customer.
overnight at 4:30am they changed me back to interleave,
despite my line being crystal clean the previous 18 hours.
honestly, I'm so sick of this I probably won't call it in, and
just dump this service Feb'28 as planned unless I wake up
one morning to find I'm finally on a 7m port fastpath or not.
Begging for more abuse - I called India and the technician
I got didn't even know what FastPath/Interleave was
So now I'm waiting for a call back from India from the same
support supervisor who got me FastPath 2 days ago, so he
can figure out why his efforts were automatically undone.



abridged graphic illustrating what transpired overnight Feb'3