ooptec
join:2012-01-18
Hafford, SK | [HN9000] connection problems hey,
I just installed windows 7 professional on a Acer Aspire 5742-7438. i3-370M
I cannot connect to my Hughes HN9000 modem thru my TP LINK TLSF1008D wired router.
When go to computers 'device manager' and open 'other devices>ethernet controller>ethernet controller properties' under the general tab it reads
Ethernet Controller
Device type: other devices
Manufacturer: Unknown
Location:PCI Bus1, device 0, function 0
Device Status
The drivers for this Device are not installed (Code 28)
There is no driver selected for the device information set or element
To find a driver for this device click update driver
So I clicked on update driver radio button
Option 1 was browse for driver software on your computer
Set search for driver software in this location
I entered C:\ (include subfolders) and it returned
Windows was unable to install your ethernet controller
windows could not find driver software for your device
If you know the manufacturer of your device you can visit its website and check the support section for driver software
(hard to do if not connected)
So went back to Option 2 Browse My computer for driver software
Window lists common hardware devices
61883Device Class
AVC Services
Batteries
Biometric Devices
Bluetooth Radios
Computer
Disc Drives
Display Adaptors
DVD/CD ROM Drives
Floppy Disc Drives
Floopy Drive Controllers
Human Interface Devices
IDE ATA/ATAPI Controllers
IEEE 1284.4 compatible printer
IEEE 1284.4 devices
IEEE 1394 an SCSI printers
iEEE 1394 Bus host controllers
Imaging Devices
Infrared Devices
Keyboards
Media Center Extender
Medium Changer Devices
Memory devices
memory technology driver
Mice and other pointing devices
Microsoft common controller for windows class
Mobile Devices
Modems
Monitors
Multifunction adaptors
Multi-port serial adaptors
Network adaptors
Network Client
Network protocol
Network service
Non-plug and play drivers
PCMCIA adaptors
Portable Devices
Ports (COM & LPT)
Printers
Processors
SBP2 IEEE 1394 Devices
SD host adapters
Security Devices
Sensors
Smart Card Filter
Smart card readers
smart cards
Sound, video and game controllers
Storage controllers
Storage volume shadow copies
System devices
Tape drives
Transfer Cable devices
Universal serial bus controllers
windows side show
So tried modems>update driver software>ethernet controller>install new modem
It lists manufacturers in one window of which hughes net isn't listed and in the other window 'models'
Communications cable between 2 computers
parallel cable between 2 computers
Standard 300 bps modem
Standard 1200 bps modem
Standard 2400 bps modem
Standard 9600 bps modem
Standard 14400 bps modem
Standard 19200 bps modem
Standard 28800 bps modem
onwards to
Standard 56000 bps modem
Standard 56000 bps V90 modem
Standard 56000 bps X2 modem
Standard 9600 bps modem
Standard modem
Standard PCMCIA modem
Unknown Modem
Got update driver warning "installing this device driver is not recommended because windows cannot verify it is compatable w/your hardware. Do you want to continue installing this driver?'
Go back to Start>Control Panel>Network and Internet>Internet options>connect to the internet
Got windows did not detect any networking hardware
Any Ideas anyone?
Appreciate the help
cheers |
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 Raminto
join:2006-02-28
Whitehorse, YT
1 edit | Your Hughes modem does not need a driver to run. Your network adapter driver is either not installed or not working correctly.
Edit: Can you connect to the modem when your computer is plugged in directly into the modem? If yes then the router is the problem. What is the IP address of the router? If it is 192.168.0.1 you will have to change it.
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dw7000/.98m/2watt/Horizon1/1381/256k4/5 /xp sp2/desktop compaq 6330CA/linksys wireless/thinkpad xp pro/Toughbook CF-28 xp pro |
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ooptec
join:2012-01-18
Hafford, SK | hey,
Tried connecting directly and same result
Yes the modem address is 192.168.0.1
Change it how and to what?
thnx and cheers |
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Raminto
join:2006-02-28
Whitehorse, YT | said by ooptec:hey,
Tried connecting directly and same result
Yes the modem address is 192.168.0.1
Change it how and to what?
thnx and cheers
I was talking about the router IP address. The Hughes modem is always 192.168.0.1 and this cannot be changed.
Did your Hughes service came with a static IP?
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dw7000/.98m/2watt/Horizon1/1381/256k4/5 /xp sp2/desktop compaq 6330CA/linksys wireless/thinkpad xp pro/Toughbook CF-28 xp pro |
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ooptec
join:2012-01-18
Hafford, SK | IP Address: 192.168.0.22
Subnet Mask: 255.255.255.0
Router: 1922.168.0.1
DNS Server 72.45.111.250, 72.45.111.251 |
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 SkywaySkyway
join:2003-02-04
Mission, BC | reply to ooptec
The TP LINK TLSF1008D is not a router it is a switch...
You should start with trying to get the HN9000 working directly connected to your computer...
Try turning off your computer and unplugging the HN9000...
Remove the TP LINK, connecting the HN9000 using an ethernet cable directly to your computer.
Turn on ONLY the HN9000 and wait for a few minutes while the HN9000 starts up resets and connects to the satellite once you are sure that is done...then turn on your computer...
If that doesn't work you need to work on getting your network drivers and card working on your computer...
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Hughesnet/Telesat/Motosat/Xplornet/Tachyon installer l Home-ShawCable HS l Work vehicle-Motosat D2 F1 7000S from Xplornet [Canadian] l Windows 7 |
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ooptec
join:2012-01-18
Hafford, SK | hey,
Thank you all for the help.
Did indeed have to download the LAN drivers specific for my acer and now works a charm
cheers |
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