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sr1nath

join:2012-02-06
reply to pa prowler

Re: Optimum App for Laptop

I live in central NJ and it works like charm on 27" iMac. It is as good as having another STB for a 27" TV. Not bad.



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

said by sr1nath:

I live in central NJ and it works like charm on 27" iMac.

I'm beginning to think that it just doesn't work well on Windows.

Rhyalus

join:2008-06-28
Mount Sinai, NY
reply to pa prowler

Maybe I missed this in this thread, but do you have to be at home to use this service, once it is released and working?

R



kickass69

join:2002-06-03
Lake Hopatcong, NJ

You have to be behind a Cablevision modem for this to work like the rest of the Optimum Apps.



serge666

join:2004-06-07
Little Falls, NJ
reply to pa prowler

Click for full size
OptimumTVLappy
must be on home network to work. I AM on the home network. :/ I guess you have to be directly connected to the modem?


IllIlIlllIll
EliteData
Premium
join:2003-07-06
Hampton Bays, NY
kudos:7

said by serge666:

...I guess you have to be directly connected to the modem?

then the point of this being available only for laptops is moot.
--
Suffolk County NY Police Feed - »www.scpdny.com
PS3 Gaming Feed - »www.livestream.com/elitedata

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
Reviews:
·Optimum Online
reply to serge666

said by serge666:

must be on home network to work. I AM on the home network. :/ I guess you have to be directly connected to the modem?

Contact tech support and they will update your information. It will take under 5 minutes.


Broman400

@optonline.net

Your account is not enabled for Optimum App for Laptop. That sucks...



poconopaul

@myvzw.com
reply to pa prowler

Is there any way to get this now? I can not see it anylonger on the website



IllIlIlllIll
EliteData
Premium
join:2003-07-06
Hampton Bays, NY
kudos:7

said by poconopaul :

Is there any way to get this now? I can not see it anylonger on the website

sure.
as soon as Cablevision stops doing THIS with us.
--
Suffolk County NY Police Feed - »www.scpdny.com
PS3 Gaming Feed - »www.livestream.com/elitedata


momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
Reviews:
·Optimum Online
reply to pa prowler

In the 3+ weeks since the start of this thread, I see users from a lot of locations besides just Long Island, that have been able to get this to work, albeit with differing issues. So I tried yet again, only to have the response come back that my account is not activated for the app. I wonder how long they'll be playing this game, before the poor step-children in Dutchess get a shot at it.


jcondon

join:2000-05-27
Fishkill, NY

I got a voicemail from them today saying they are updating the Internet in the area.

Did you get that VM too?

And yes I was never able to get the app to work either.


blacknoi

join:2004-11-06
Stanhope, NJ
reply to pa prowler

working in Morris County NJ.

It crashes a lot so far but I will hope for an update!

Windows 7 / 64bit



momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
Reviews:
·Optimum Online
reply to jcondon

said by jcondon:

I got a voicemail from them today saying they are updating the Internet in the area.

Did you get that VM too?

And yes I was never able to get the app to work either.

No, I didn't get any voicemail from them.


mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
reply to momcat1

said by momcat1:

So I tried yet again, only to have the response come back that my account is not activated for the app.

Why not just call up and ask for your account to be activated for the customer trial? It should be a pretty straightforward process. It's certainly a lot easier than complain here about your account not being activated. Be a little proactive!


mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
reply to blacknoi

said by blacknoi:

It crashes a lot so far but I will hope for an update!

That's been my experience as well, but on my MacBook Pro.


mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
reply to pa prowler

Click for full size
Well, I guess everyone else is SOL for now. I guess that's why it is no longer on the optimum.net home page.

Rhyalus

join:2008-06-28
Mount Sinai, NY
reply to mbernste

I called and asked for an activation a week ago, but they said no - they also said that it was going live on the 9th. The dope must have misheard that the trial was closing on the 9th.... not that it was going live.

I think there is no option but to wait.

R



IllIlIlllIll
EliteData
Premium
join:2003-07-06
Hampton Bays, NY
kudos:7
reply to mbernste

said by mbernste:

Well, I guess everyone else is SOL for now. I guess that's why it is no longer on the optimum.net home page.

i had called and the CSR had no idea what i was talking about so i changed the subject and moved on...
you can still download the win32 install file even though the landing page says "trial is closed"
--
Suffolk County NY Police Feed - »www.scpdny.com
PS3 Gaming Feed - »www.livestream.com/elitedata

juicem2

join:2006-03-05
Mastic Beach, NY

Does anyone know when this is going public? I have been trying for weeks to log in hoping something would change. But, I still get the message about my account not being enabled for use with the optimum app for laptop. I even called a couple of weeks ago to try to get added. I was told that there was nothing he can do. He said that it goes by area and they would be working there way east(long Island) but he couldn't tell me when. He said they were in Nassau county and to keep checking.

Expand your moderator at work


JohnILM
Mayhem til the AM
Premium
join:2003-03-15
Tuckahoe, NY
reply to pa prowler

Re: Optimum App for Laptop

I recently tried to use this and instead of saying that my account wasn't enabled, it now says the version I have is no longer supported and I should click update to download the current version. Clicking the update button does nothing. Anyone else getting this?


pil0t

join:2008-03-04

said by JohnILM:

I recently tried to use this and instead of saying that my account wasn't enabled, it now says the version I have is no longer supported and I should click update to download the current version. Clicking the update button does nothing. Anyone else getting this?

works for me and this updated version finally lets me actually use the app.

clicking update redirects you to »www.optimum.net/OptimumDesktop/upgrade


JohnILM
Mayhem til the AM
Premium
join:2003-03-15
Tuckahoe, NY

said by pil0t:

clicking update redirects you to »www.optimum.net/OptimumDesktop/upgrade

Excellent. Thanks for the link. I've got it working as well.

pil0t

join:2008-03-04

said by JohnILM:

said by pil0t:

clicking update redirects you to »www.optimum.net/OptimumDesktop/upgrade

Excellent. Thanks for the link. I've got it working as well.

you're welcome

broadband412

join:2003-06-17
Brooklyn, NY
reply to JohnILM

The external display detection has definitely gotten smarter. While I was able to download the update and installed it, I was told after logging in that I need to disconnect any external displays in order to watch tv. I was able to view the guide though so I guess if I were to try it on a laptop it would probably work.



Ike2

@optonline.net

No TV Listings, is anybody else having the same problem?



momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY

It's working in Dutchess!



angelom

join:2000-02-04
Centereach, NY
reply to broadband412

It works on one of my laptops. 2 year old Asus works fine. I loaded it on a 6 year old Compaq. Though it loads and starts up fine. It tells me i need to disconnect external displays. ?????
Its a laptop. I did notice device manager lists multiple displays. I am going to have to look into this issue.