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Rhyalus
join:2008-06-28
Mount Sinai, NY

Rhyalus to EliteData

Member

to EliteData

Re: Optimum App for Laptop

What is really annoying is that this landing page is available with a simple search.

Did I miss the part where they say it won't work for you unless you are invited or until the go live date?

I went through the tests and install, and everything is fine until you log into the app. Really Stupid.

BTW, I called support, and they said this is going to be active on Feb 9.

R

J Alert
Mayhem til the AM
Premium Member
join:2003-03-15
Tuckahoe, NY

J Alert to pa prowler

Premium Member

to pa prowler
Did they stop trying to make an Android App with streaming?

mbernste
MVM
join:2001-06-30
Piscataway, NJ

mbernste to Rhyalus

MVM

to Rhyalus
said by Rhyalus:

What is really annoying is that this landing page is available with a simple search.

It still shows up for me on the Optimum.net home page in that little headline carousel. It does say "customer trial."
mbernste

mbernste to pa prowler

MVM

to pa prowler
Click for full size
I must admit, watching the pregame show using the Optimum App for Laptop is pretty neat.

aannoonn
@optonline.net

aannoonn to aannoonn

Anon

to aannoonn
Click for full size
Silverlight *IS* installed
POS App still doesn't work. Says Silverlight is not installed but it is.

DJMADfx
join:2002-02-27
Merrick, NY

DJMADfx

Member

said by aannoonn :

POS App still doesn't work. Says Silverlight is not installed but it is.

I'm having the same exact issue.

mbernste
MVM
join:2001-06-30
Piscataway, NJ

mbernste

MVM

I'm on a Mac. It just works.

aannoonn
@optonline.net

aannoonn

Anon

My PC works fine. It's Optimum's app that's crap.
lotust251
join:2012-02-05

lotust251 to pa prowler

Member

to pa prowler
"We're sorry, but your computer doesn't meet the minimum system requirements to run the Optimum App for Laptop."

yeah ok I have a quad core 2011 dell XPS

mbernste
MVM
join:2001-06-30
Piscataway, NJ

mbernste

MVM

It also works on my older 32-bit MacBook Pro (Intel Core Duo). I should try it on my almost 8 year old Dell XPS laptop to see if it works, just to see if it works on the Ballmer Operating System.
sr1nath6
join:2012-02-06

sr1nath6 to pa prowler

Member

to pa prowler
I live in central NJ and it works like charm on 27" iMac. It is as good as having another STB for a 27" TV. Not bad.

mbernste
MVM
join:2001-06-30
Piscataway, NJ

mbernste

MVM

said by sr1nath6:

I live in central NJ and it works like charm on 27" iMac.

I'm beginning to think that it just doesn't work well on Windows.
Rhyalus
join:2008-06-28
Mount Sinai, NY

Rhyalus to pa prowler

Member

to pa prowler
Maybe I missed this in this thread, but do you have to be at home to use this service, once it is released and working?

R

kickass69
join:2002-06-03
Lake Hopatcong, NJ

kickass69

Member

You have to be behind a Cablevision modem for this to work like the rest of the Optimum Apps.

DevlishHusky
join:2004-06-07
New Milford, NJ

DevlishHusky to pa prowler

Member

to pa prowler
Click for full size
OptimumTVLappy
must be on home network to work. I AM on the home network. :/ I guess you have to be directly connected to the modem?

EliteData
EliteData
Premium Member
join:2003-07-06
Philippines

EliteData

Premium Member

said by DevlishHusky:

...I guess you have to be directly connected to the modem?

then the point of this being available only for laptops is moot.
frdrizzt
join:2008-05-03
Ronkonkoma, NY

frdrizzt to DevlishHusky

Member

to DevlishHusky
said by DevlishHusky:

must be on home network to work. I AM on the home network. :/ I guess you have to be directly connected to the modem?

Contact tech support and they will update your information. It will take under 5 minutes.

Broman400
@optonline.net

Broman400

Anon

Your account is not enabled for Optimum App for Laptop. That sucks...

poconopaul
@myvzw.com

poconopaul to pa prowler

Anon

to pa prowler
Is there any way to get this now? I can not see it anylonger on the website

EliteData
EliteData
Premium Member
join:2003-07-06
Philippines

EliteData

Premium Member

said by poconopaul :

Is there any way to get this now? I can not see it anylonger on the website

sure.
as soon as Cablevision stops doing THIS with us.

momcat1
No Relation To The Bobcat
join:2002-10-21
Wappingers Falls, NY

momcat1 to pa prowler

Member

to pa prowler
In the 3+ weeks since the start of this thread, I see users from a lot of locations besides just Long Island, that have been able to get this to work, albeit with differing issues. So I tried yet again, only to have the response come back that my account is not activated for the app. I wonder how long they'll be playing this game, before the poor step-children in Dutchess get a shot at it.
jcondon
join:2000-05-27
Fishkill, NY

jcondon

Member

I got a voicemail from them today saying they are updating the Internet in the area.

Did you get that VM too?

And yes I was never able to get the app to work either.
blacknoi
join:2004-11-06
Stanhope, NJ

blacknoi to pa prowler

Member

to pa prowler
working in Morris County NJ.

It crashes a lot so far but I will hope for an update!

Windows 7 / 64bit

momcat1
No Relation To The Bobcat
join:2002-10-21
Wappingers Falls, NY

momcat1 to jcondon

Member

to jcondon
said by jcondon:

I got a voicemail from them today saying they are updating the Internet in the area.

Did you get that VM too?

And yes I was never able to get the app to work either.

No, I didn't get any voicemail from them.

mbernste
MVM
join:2001-06-30
Piscataway, NJ

mbernste to momcat1

MVM

to momcat1
said by momcat1:

So I tried yet again, only to have the response come back that my account is not activated for the app.

Why not just call up and ask for your account to be activated for the customer trial? It should be a pretty straightforward process. It's certainly a lot easier than complain here about your account not being activated. Be a little proactive!
mbernste

mbernste to blacknoi

MVM

to blacknoi
said by blacknoi:

It crashes a lot so far but I will hope for an update!

That's been my experience as well, but on my MacBook Pro.
mbernste

mbernste to pa prowler

MVM

to pa prowler
Click for full size
Well, I guess everyone else is SOL for now. I guess that's why it is no longer on the optimum.net home page.
Rhyalus
join:2008-06-28
Mount Sinai, NY

Rhyalus to mbernste

Member

to mbernste
I called and asked for an activation a week ago, but they said no - they also said that it was going live on the 9th. The dope must have misheard that the trial was closing on the 9th.... not that it was going live.

I think there is no option but to wait.

R

EliteData
EliteData
Premium Member
join:2003-07-06
Philippines

EliteData to mbernste

Premium Member

to mbernste
said by mbernste:

Well, I guess everyone else is SOL for now. I guess that's why it is no longer on the optimum.net home page.

i had called and the CSR had no idea what i was talking about so i changed the subject and moved on...
you can still download the win32 install file even though the landing page says "trial is closed"
juicem2
join:2006-03-05
Mastic Beach, NY

juicem2

Member

Does anyone know when this is going public? I have been trying for weeks to log in hoping something would change. But, I still get the message about my account not being enabled for use with the optimum app for laptop. I even called a couple of weeks ago to try to get added. I was told that there was nothing he can do. He said that it goes by area and they would be working there way east(long Island) but he couldn't tell me when. He said they were in Nassau county and to keep checking.