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Jade54

join:2012-01-14
Palm Harbor, FL

[TV] Service Equipment Changes

Perhaps this is an Inventory or a Marketing thing; but makes no sense. Just ordered a BHN Bundle package...the Promo includes 2 DVR's; the Bundle includes, 1 HD DVR the other a Non-HD DVR. I read in a thread, BHN charges the same Monthly fee for a Non HD DVR as a HD DVR. That being so, you have to wonder with the Bundle why 1 must be a Non HD DVR. To get 2 HD DVR's would increase the Bundle price....for the actual costs of the HD DVR. Again, as a consumer, makes no sense.

I requested Cisco Boxes; for now I need RF Outputs. My concern is that the Non HD DVR will be the older 8300 and I have had three 8300 Non-DVR's in another location and all 3 stopped working and I lost Recorded shows each time; I don't want to go thru that again.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
The box fee is the same price but the hddvr service is slightly more expensive. As for not wanting 8300's PM your work order # and I'll do what I can to specify Cisco or Samsung for you. No promises but normally this will take care of it.

Jade54

join:2012-01-14
Palm Harbor, FL
Sent PM; Thanks