My Shaw internet service has been down for 2 hours. I can't reach tech support - all circuits busy. Posting through my phones which is on Rogers. Anyone else having this issue? Is this a known outage?
It's down for us here in St. Albert, Alberta and West Edmonton.
Its out in by the UofA too.
Down in Oliver area (downtown) Edmonton sometime after 5:45 AM today (19th January).Got through to an automated message after trying several support numbers that it is something with not being able to issue IP addresses to the routers on customer end.
Tweets on @Shawhelp show the service should be back up now (for about an hour)
I find tweeting them is the fastest way to reach them and no waiting on the phone
Hows your connection guys, it back up yet?--SeanTwitter - @Shaw_Sean
Mine is still down ( about 2 hours so far)
Feel free to pm me with the ph# or account # associated with your account and the problems you're having. I'll do my best to get things resolved for you asap.--SeanTwitter - @Shaw_Sean