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lev
I think there is a target on my back
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
kudos:2
Reviews:
·AT&T Midwest

[DSL] Feel a bit baited-and-switched when trying to order

Trying to help a friend out who wants the "DSL Fastest" package, 6000/768 speeds, which this page cheerfully offers at $19.95 per month with a 12-month contract in select AT&T areas.

»www.dslextreme.com/dsl/residential/beta

When I enter the information for a number in Wilmette, Illinois, a nearby suburb of Chicago (847 area code, 920 prefix), I'm offered $29.95 monthly with a contract.

So I tried a few other numbers for a few other people I know in the state of Illinois, and other places. I've yet to hit on a "select" area.

I then called DSLExtreme and talked to an insincerely ingratiating person with the moniker of "Walter", who started every sentence with the same apology until I wanted to scream. I asked if there was a map where DSL Extreme offers this rate.

Is it for lineshare? Because that's what I wanted. Does it require an unbundled line or some other special thing to operate in an area that's got Uverse available? Or does this rate not exist beyond the first page for anyone in the state of Illinois?

I'm hoping someone can explain it to me here. I'm fairly reasonable as far as being a user goes. Thanks!


dslx_nick

join:2011-12-24
Chatsworth, CA
kudos:11

The pricing rates change based on your local telephone company. If you'd care to send me your friend's street address and telephone number, I can check whose phone lines he's using and see what pricing we can offer for him.



lev
I think there is a target on my back
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
kudos:2

Thanks for answering; IM sent. I'm also looking for whether you can or can't do lineshare in the area anymore.



dslx_nick

join:2011-12-24
Chatsworth, CA
kudos:11

Got the IM, thanks. I checked, and unfortunately the pricing you're seeing there ($29.95) is accurate. We can add DSL to phone lines that are not currently getting DSL, that's not a problem and doesn't affect the pricing one way or another. The main factors involved are how well-developed the infrastructure is in the area and the prices we can get with the local telco (AT&T in this case). In many Verizon areas, we can offer higher speeds than in AT&T areas, but they also cost more, for example.


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