US Cable Support > Charter Internet/TV > [HSI] Hey Charter, TIME FOR HIGHER CAPS!!

[HSI] Hey Charter, TIME FOR HIGHER CAPS!!

Re: [HSI] Hey Charter, HOW ABOUT MORE BANDWIDTH?

reply to grayem
I agree...but not with your example. I can only imagine how long it would take to even upload 500GB. Even downloading that image again for restoral would take days.
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reply to grayem
So how much bandwidth do you actually use per month?

So your suggesting I buy a new router? B.S! I know I could shell out more dough for that, but I have already had to buy a new modem because charter raised the speeds too high for my old functioning one. Later, after buying a router, Charter added a cap and even more speed upgrades I didn't care about. (as well as a price hike)

I say BS to having to buy more hardware. Charter needs to use some of the money they keep spending on speed and use it to widen the pipes. I could go asking everyone here, why they "need" 60Mbps download (or whatever), but instead, I am asking Charter to change how they treat us, not how their customers use the internet!

I would also accept Charter Lite at 5Mbps for $25 a month. Its time for Charter to stop gouging us and holding us to random restrictions that we can't track.

reply to grayem
why dont you do something about it?

-you can get lower price for your bandwith, but no one is going to do it for you.

-you can monitor your usage, but no one is going to do it for you

-you lack any effort on your part.

-if you do nothing, you get nothing

reply to grayem

reply to grayem
Most likely they won't even bother you if you go over the cap. I've been over every month since they had a "cap" and nothing every comes from it.

reply to BF69
Why is it useless to complain about caps just because OP doesn't know how much they're using? If you remember correctly, EVERYONE was complaining about caps BEFORE Charter even started implementing them a few years ago. So what's the difference?

Who gives a rats rip if OP doesn't know how much time it calculates out to being before the cap is reached? You must have that one copy & pasted in some where on your computer, as often as you're quoting it.

I'm with OP all the way on this one, whether it does me any good or not, it feels good to get it off your chest, at least. Title should've said something more related to caps then just bandwidth though.
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reply to Dogg
500GB at 30Mb/s would take ~1.58 days

reply to BF69
I have the express tier.

I got 40 hours from some calculator on the web somewhere. 15 just makes it worse. If what you are saying is right, that would mean that if I was watching Netflix in HD, more than 15 hours per month: Poof, there goes $47, once, twice, three months later, no internet.

I have a router that does not log data throughput. I have no interest in writing over the firmware to do that.

I am capable of the firmware hack, but I dont want to spend my time fooling with this. Its Charter's guidelines, they should come up with a tool.

Your point about not using full throttle is perfect. I never see data throughput at full speed (when downloading a file through firefox; no idea on the Wii.) No server I ever connect to sends data at 15 Mbps. So why in the hell do they keep raising the speed?

Low caps and high speeds are stupid! They are just encouraging users to go over the cap FASTER.

reply to grayem
I agree with your summary, but I'm not sure I understand why you start off "complaining" about speed increases.

reply to grayem
"Low caps and high speeds are stupid! They are just encouraging users to go over the cap FASTER."

^ This

"No server I ever connect to sends data at 15 Mbps. So why in the hell do they keep raising the speed?"

Anecdotes don't reflect the average. Watch.

Not only do I get my 30Mb/s from most servers, I also get the 100Mb/s burst. Downloading games from Steam, 100mb burst for about 5-10 seconds, then holds stead at 30mb, same for Blizzard patches/download. Download a Linux/BSD ISO from torrent, I get closer to 40Mb/sec, because powerboost is based on the beginning of *each* connection. Since there are many connections in P2P, I typically sustain above average.

Or when I download high res raw images from my cousin who has a 30Gb internet connection at work. I can sustain 30Mb from him easily.(He's a server admin at his datacenter)

Personally, I plan on getting a 30Mb business connection from Charter instead of the 100Mb connection. They're about the same price. No caps and better service.

reply to BoMarty

I don't think anyone is arguing with your point about Charter needing to provide users a good bandwidth usage meter, but either they will or they won't. And if they won't, you can either make an effort to keep your usage within the cap, or you can choose to not worry about it.

If you don't worry about it, you either will or won't exceed the cap. If you do so and Charter chooses to terminate service after so many times, you can either fight them (perhaps rightly) on their lack of a bandwidth usage tool or take your business elsewhere. If you go with another ISP, you'll have probably lower speeds and no better (at times worse) caps, or go without Internet completely. These differences may not be an issue to you, but they are differences important to some people.

I think it's good to call Charter on this missing tool, but I don't see the point of fighting amongst ourselves about it. *We* can't fix it. We can keep pointing it out, but the venom needs to be directed to the right folks. And we aren't "going along" with it just because we aren't screaming at the tops of our voices; in my case, I think it stinks but I see the alternative choices and choose to stay where I am for the time being. I'm not under contract, so I can bail whenever I take the notion.