mykh
join:2003-01-25
Hawthorne, CA | [DSL] Promise to pay billing issue Recently (1/13/12) I made a promise to pay and was given a 14 day extension. The next day the service was interrupted, I called in and it was reinstated with the tech on the phone explaining something about a "system error" - The following day the same happened and was given the same explanation after service was restored.
While viewing my bill I noticed two $10.00 charges for service reactivation (mind you the PtP date still hasn't arrived at the time of writing) I spoke to billing and was told one charge would be removed while the other would stay.
Would it be possible to have someone look into this..? When I asked for a supervisor I was told "She'll call you back."
Will PM username when replied... |
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 dslx_nick
join:2011-12-24
Chatsworth, CA
kudos:11 | Certainly! Please send me your details (username's fine) as soon as you get a chance. |
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