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mike1965
Geek4rent

join:2002-09-23
Marion, IL

[IL] Southern IL HSI slow?

anyone else in the Marion IL area having slow speeds after the area outtage 2 nights ago?


mike1965
Geek4rent

join:2002-09-23
Marion, IL
speeds are not bad now......but the rest is pretty ugly




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
Click for full size
 
Spoke too soon.......




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
not good at all..I am on my DSL connection now and thigs are nice and zippy

but this is rough.....I chgecked it when I was hooked direct getting the modem stats




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
woke up this morning and the modem has lost sync, even power cycle will not re sync it


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
Could be some signal issues or something with the modem. Not seeing anything listed in the area. If you want to PM me your telephone# or MAC address I can take a look.


Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1
Reviews:
·Mediacom
said by MediacomChad:

If you want to PM me your telephone# or MAC address I can take a look.

Having read this forum for quite a while I have to wonder WHY MediacomChad has to service customers? Do not get me wrong, Chad seems to do a good job, but where is the local service? What happens to the poor customer that does NOT know about DSLreports.com and MediacomChad??????


Juneau

@mchsi.com
Chad actually serves as an intermediary to the local tech supervisors. I've done it both ways and as far as I can tell there was no real difference in the response times or the outcomes.


mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
Pretty sure it is a Mediacom System issue and not an issue in my home....looking better today but ping is still high




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
Also got a calll from Mediacom today. the outtage 2 nights ago was about a block from me......again no issues until the outtage.......looking alot better tonight soi far




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
anyone else in my area care to do a trace route to google?

8th hop timed out both times i did it

C:\Users\Hotch>tracert www.google.com

Tracing route to www.l.google.com [74.125.225.17]
over a maximum of 30 hops:

1 7 ms 9 ms 62 ms 10.17.108.1
2 23 ms 18 ms 57 ms 172.30.8.225
3 40 ms 17 ms 59 ms 172.30.9.165
4 100 ms 44 ms 69 ms 12.91.232.17
5 45 ms 67 ms 72 ms cr2.sl9mo.ip.att.net [12.122.152.202]
6 34 ms 39 ms 41 ms cr2.cgcil.ip.att.net [12.122.2.21]
7 32 ms 32 ms 34 ms gar1.mpsmn.ip.att.net [12.122.132.81]
8 * * * Request timed out.
9 35 ms 65 ms 66 ms 209.85.254.120
10 42 ms 72 ms 65 ms 64.233.174.173
11 62 ms 119 ms 81 ms ord08s05-in-f17.1e100.net [74.125.225.17]
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mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
10 PM reading...speeds........good.......ping......eeehhh not so good




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
first thing this morning things look good.......



lhclarkkent

join:2012-01-23
Carterville, IL
My speed is generally good in the morning but soon turns bad. Is this common and what I should Expect. This is my speed at 330pm

Thanks

lhclarkkent

join:2012-01-23
Carterville, IL
reply to mike1965
I am in Carterville, IL I am my speeds look good in the morning but turn bad as the day goes on. Here is my speed at 330pm
»www.speedtest.net/result/1726181951.png

Is that in line with what you get Mike or has it gotten better?

Thanks


mike1965
Geek4rent

join:2002-09-23
Marion, IL
wow yours are terrible........bad thing about cable is it is a shared resource....as day goes on more people get on and slower speeds.......mine was rock solid up until the outtage.......right now...5 PM speeds are good but ping is high


Jam28

@mchsi.com
reply to mike1965
I'm in Waterloo IA and have had the same problems for over a week.
Spend most of my time using speedtest.net..getting frustrated :/

lhclarkkent

join:2012-01-23
Carterville, IL
reply to mike1965
Yeah, getting to where it is only usable for browsing. forget streaming anything. Has to be too many people on, as I can tell that it is fine first thing in morning.
My speed at 630pm


Jam28

@mchsi.com
Exactly, I've been trying to navigate youtube via G+ and haven't been able to stream anything in 1080p in a while.
I called tech support and they just say "we are working on some upgrades for your area". Which really doesn't tell me much.
Hope it gets fixed and soon

lhclarkkent

join:2012-01-23
Carterville, IL
Where are you located jam?


Jam28

@mchsi.com
Waterloo, Iowa...I just called tech support and in my area they are upgrading due to too much traffic. And I ended up upgrading to a higher tier connect.


Jam28

@mchsi.com
funny thing is is my u/l is higher than my d/l atm




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965
it is crazy......now tonight it is back where it used to be......dunno if I should canel the tech coming wednesday......or just waste their time like they have mine




mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to lhclarkkent
said by lhclarkkent:

Yeah, getting to where it is only usable for browsing. forget streaming anything. Has to be too many people on, as I can tell that it is fine first thing in morning.
My speed at 630pm



what brand of modem do you have?

lhclarkkent

join:2012-01-23
Carterville, IL
Mike, it is a RCA from mediacom. It looked old when then they brought it. Mine is still slow as can be tonight. Ugh. ,


mike1965
Geek4rent

join:2002-09-23
Marion, IL
said by lhclarkkent:

Mike, it is a RCA from mediacom. It looked old when then they brought it. Mine is still slow as can be tonight. Ugh. ,

I hate the RCA Modems......I bought my own Motorola....and made a big difference..plus saves you 5.00 a month

lhclarkkent

join:2012-01-23
Carterville, IL
reply to mike1965
Off to good start this morning.


lhclarkkent

join:2012-01-23
Carterville, IL
reply to mike1965


It didnt last long.


mike1965
Geek4rent

join:2002-09-23
Marion, IL
i am down to 8 meg tonight......have you called in about this?.....I have a tech coming here tomorrow.....but I got info today about an area wide SNR issue that is causing issues


mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to lhclarkkent
said by lhclarkkent:

Mike, it is a RCA from mediacom. It looked old when then they brought it. Mine is still slow as can be tonight. Ugh. ,

the techs just left, there are 2 new provider line being installed today.....well they were told today anyhow....I ashowed them this post and they said if you have not called in you need too...thinking there mmight be some noise on your line......or the upgrade might fix youe issues too
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