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mike1965
Geek4rent

join:2002-09-23
Marion, IL
reply to mike1965

Re: [IL] Southern IL HSI slow?

woke up this morning and the modem has lost sync, even power cycle will not re sync it



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Could be some signal issues or something with the modem. Not seeing anything listed in the area. If you want to PM me your telephone# or MAC address I can take a look.



Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1
Reviews:
·Mediacom

said by MediacomChad:

If you want to PM me your telephone# or MAC address I can take a look.

Having read this forum for quite a while I have to wonder WHY MediacomChad has to service customers? Do not get me wrong, Chad seems to do a good job, but where is the local service? What happens to the poor customer that does NOT know about DSLreports.com and MediacomChad??????


Juneau

@mchsi.com

Chad actually serves as an intermediary to the local tech supervisors. I've done it both ways and as far as I can tell there was no real difference in the response times or the outcomes.